- Report: #1232075
Complaint Review: Rust-Oleum - Nationwide
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Author Not Confirmed
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Rust-Oleum
Nationwide, USA
Phone:
877-385-8155
Web:
Rust-oleum.com
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Rust-Oleum Rust-oleum deck "Restore" ruined my deck Nationwide
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Rust-oleum "Restore" product was applied to my cleaned and prepped deck exactly as directed by the manufacturer. Within six months, the product started peeling off in large pieces. What I am left with is a 1300 foot deck with the textured product missing in many places, and adhered so firmly in other places that it is impossible to remove.
rust-oleum has offered to replace the cost of the product Only. I have a substantial amount of money invested in the labor used to clean and prep the deck, and the cost of applying the product. Now I am facing even larger costs required to remove this product and replace it. I feel the surface of my deck is ruined. I have a large financial investment in a product that has failed miserably, and a company that acknowledges it failed, yet refuses to accept responsibility. There are numerous other complaints exactly like mine that this company had been made aware of. What can I do in this situation??
