- Report: #1423307
Complaint Review: SA Fishing - Boca Raton Florida
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Author Confirmed
Why?
SA Fishing
1140 Holland Drive, Suite #6 Boca Raton, 33487 Florida, United States
Phone:
561.948.6557
Web:
www.safishing.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SA Fishing AVOID THIS COMPANY Boca Raton Florida
Report Attachments
Liated on their website:
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Economy
Economy shipping takes between 1-4 business days for your order to arrive once it has been shipped. Shipping can take up to 2 business days, 99% of the time we ship within 12 hours. We ship from our fulfillment facility in Boca Raton FL, so orders shipping to the west coast will be closer to 4 business days. Note: Business days are Monday-Friday.
Expedited Shipping
Expedited orders will ship out same day if placed by 9am Est.
Expedited options are shipped Monday-Saturday, and does not include Sundays. (Ex: A 1-3 Day Priority order that ships on Friday will arrive the following Monday or Tuesday depending on the carrier volume, Ex: Holidays )
Ther are lots of reviews and almost all positive ones are 5star and I think they are planted.
I ordered the product on Jan 2, 2018, nothing shipped untill the 5th of January, 2018. On my bill of sale it states 1-4 days air shipipng and as of jan 16 I still have no package. Once it crossed the border into Canada on the 8th of January, USPS has no information on the package except that they are expecting it. I contacted SA FISHING (Spoke to Colton online), they told me to give it a few more days as it arrived in Canada in the middle of the week it may take a few more days to get here. I questioned the lack of info USPS has for the package and he said there could be a delay on the back end as it was ordered on the 2nd right after hollidays. I also asked about the 1-4 day air shipping that I paid $19.00 for and why it was shipped by truck, he gave me a completely different timeline for shipping but refused to comment/danced around the $19 I paid for shipping.
Now to contact my credit card company to see if they can help me get a refund!
3 Updates & Rebuttals
Anthony
Kitchener,Ontario,
Canada
3 months later
#2Author of original report
Sat, March 03, 2018
It's now been 3 months and now you want to correct it?! I tried 3 times to correct this when i first had the issue. Your company (Colton) would not work with me to find a resolution. I had to file a complaint with the BBB in order to refund my money! I would not recommend your product or company to anyone, whats listed on your website is completely different than whats on my reciept/bill of lading from when i tried to purchase the items. Get ur shipping straight and stop false advertising air shipping with tracking as you clearly don't offer 1-4 at air shipping to Canada as advertised, then blame it on Canada post for losing the package when they never recieved it!
Veronica
Boca Raton,Florida,
United States
Standard Shipping
#3UPDATE Employee ..inside information
Wed, February 28, 2018
I do apologize on the delay with your package. We have been experiencing a delay with the Canada Post. If you can send me your order number I would love to have your order reshipped for you. You can contact me by phone at (561)948-6557 or by e-mail at [email protected].
Best Regards,
Veronica
SA Company
1140 Holland Dr #6
Boca Raton, FL 33487
Anthony
Kitchener,Ontario,
Canada
Also known as SACO INC
#4Author of original report
Tue, January 16, 2018
This is whats listed on my credit card: SACO INC 5619486557 FL 33487 USA
