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  • Report:  #1247386

Complaint Review: Safe Home SecurityInc. - cromwell Connecticut

Reported By:
Michael - San Bernardino, California, USA
Submitted:
Updated:

Safe Home SecurityInc.
55 sebethe dr. cromwell, 06416-1016 Connecticut, USA
Phone:
8008333211
Web:
www.safehomesecurityinc.com
Categories:
Tell us has your experience with this business or person been good? What's this?

On or around March 17th, 2015 I came upon two men speaking to my grandmother in our front yard.   I asked them what they were doing. They stated she had just signed a contract for home security. I explained I am her grandson who is her caregiver and I live with her. I told them we do not need your service for she didnt know what she was signing. She is 90 years old with beginning symptoms of Alzheimers. I asked them to please tear up this contract. They said, "no its to late she already signed it." I was very upset. Later that day the installer came. I told him we do not want this service. He gave me the runaround and installed a monituring system and a smoke alarm system anyway.

As soon as he left I unplugged it. The company called the next day wanting to know what was wrong with the system. I explained I had unplugged it and again told them we do not want it. The very next day the installer came and re-installed it. I unplugged it again. As I was tending to our bills with our online bank acct.  I noticed a fee was deducted from this company. I went to the bank and  brought it to the managers attention. she cancelled the business from being able to withdraw any more money. I never heard from them again until I recieved a bill on July 10th 2015.  I called them. I asked to speak to a manager and left my number and as of today have not heard from them.



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