After paying off a 3 year contract with a home security system known as SAFE TOUCH SECURITY, I tried to end my contract. And by the way, the system hasn't worked in years. I made every payment and on time too. They then told me I had to submit my request in writing to cancell my service. Which I did. Then they told me I had signed a 5 year contract not a 3 year. I argued with them and told them everything I had said 36 months. Safe Touch then told me I had to pay 2 more years or they would turn me over to a collection agent and ruin my credit. I asked them to fax a copy of whatever they had saying I agreed to 5 years. Of course they said they faxed it, but nothing ever came. After more research, I found that Safe Touch has many complaints about their underhanded contracts. They are world famous for screwing their customers. THEY ARE ALL OVER THE WEB. PLEASE DO YOUR RESEARCH. Safe Touch will tell you one thing and then make you pay for another thing. BUYER BEWARE.