- Report: #572777
Complaint Review: Safelite Autoglass - Virginia Beach Virginia
Reported By:
Lulu -
Virginia Beach, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Safelite Autoglass
5733 Bayside Drive Suite 108 Virginia Beach, 23455 Virginia, United States of America
Phone:
757-318-9704
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Safelite Autoglass Recently installed my window then it fell off. Virginia Beach, Virginia
I had Safelite repair a window in my van that had been busted. Yet not a month later, I was about to take my brother to work and discovered the window was falling off.
I tried to get ahold of Safelite to have them come out and fix it. But it seems that they are not open on the weekend and have no answering machine to speak of.
I have never in my life felt as if a company was truly and completely unreliable. Now I feel that these people need to be reported and people warned about their complete lack of professionalism.
My brother could have fixed it better and he's a moron. That of course is being nice.
2 Updates & Rebuttals
safelite
United States of AmericaCustomer Advocates at Safelite
#2UPDATE Employee
Tue, February 23, 2010
I'm sorry to hear that you were unable to contact anyone at the local office. Our customer advocates would like to speak with you to address this issue and do what we can to rectify it to your satisfaction. Please call 800-835-2257 at your earliest convenience. We take great pride in our materials, installation techniques and customer service. If we were at fault, we will work with you to make things right. Thank you.
Inspector
Tobyhanna,Pennsylvania,
USA
You are dealing with an independent
#3General Comment
Mon, February 22, 2010
I recently had a windshield replaced by Safelite and the service was excellent. the windshield is performing perfectly even in ice and snow here in northeast Pa.
Your window was replaced by an independent dealer and should be reported to Safelite.
