- Report: #1407113
Complaint Review: Sahara RV - Las Vegas Nevada
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Author Confirmed
Why?
Sahara RV
1518 SCOTLAND LANE Las Vegas, 89102 Nevada, USA
Phone:
1.877.748.6494
Web:
http://www.sahararv.com/
Categories:
Business Rating:
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Sahara RV Bait and switch, Lies, Scammers Las Vegas Nevada
Purchased a motorhome in August. Due to the reviews I had a 3rd party tech look at the rv and perform repairs before I closed the deal. Glad I did because I would have probably been stuck on the side of the road and not had a working generator. When I went to pick it up, the screen for the dinette area was missing and the water panel controls were broken. Was promised these things would be shipped to me. After 6 weeks of not getting the parts I called and spoke with Monica, she assured me she would look into it and get back to me, she never called me back. I had to call multiple times to get any results. I was told the screen was shipped and given multiple excuses by Monica and Junior as to why it has taken so long but weeks later no screen. Finally they managed to pull themselves together and send the wrong screen which had become warped because it was put in a box with no packaging. I called Monica AGAIN and she gave me more excuses and promised to get back to me, this was weeks ago and I still havent heard from them. Monica and the staff in the parts department are either incompetent or they are trying to screw people over by not giving them the parts promised (Its october now and I still dont have the missing parts). In addition, it looked like the table in the rv wasnt the original (It was missing in the photos they took but they were able to "find" it and the (wrong) screen I was sent was sun bleached, it appears that they take parts from the other RVs on the lot so if you are thinking of taking your rv here for consignment, dont because things will probably go missing. Worst customer service ever, these people are liars and cheaters!
