- Report: #1263024
Complaint Review: SAMS CLUB - COVINGTON Louisiana
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Author Confirmed
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SAMS CLUB
69630 STIRLING BLVD COVINGTON, 70433 Louisiana, USA
Phone:
985-327-6254
Web:
WWW.SAMSCLUB.COM
Categories:
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SAMS CLUB BAD GASOLINE BEING SOLD COVINGTON Louisiana
On Friday October 9, 2015 I purchased 16.82 gallons of gasoline from Sams Club, Covington, LA and drove about 2 miles before my auto stopped and would not start again.
I called AAA to tow me to my nearest Auto Repair Shop who was familar with my Jaguar.
On Monday October 12, 2015 the auto shop called to advise me that there was serious issues with the fuel system and that I should take it to the local Jaguar Dealer which I did on October 13, 2015.
The local delar - Paretti Imports, Metairie, LA quickly isolated the issue to be BAD GAS. The gaso they stated was mostly water and ethanol mixed and almost no gasoline. They also discovered that this poor quality gas caused the spark plugs to foul (burn up) thus causing more problems.
After Flushing the Fuel System and replacing the spark plugs, the car started up as normal. The Jaguar dealer supplied me with samples of the Gasoline that was in the tank from Sams Club as well as samples of GOOD GAS so I could show Sams Club.
Total cost of repair, towing, etc. $1,002.55
On October 17, 2015 I took the complaint along with written statements from the Auto Repair Shop and the Jaguar Dealer attesting to the BAD GAS to Sams Club and spoke to Bill Ballard who tried to pass this off as nothing they could do about the problem. After pressing him, he agreed to report this to their insurance company C.M.I.
Shortly thereafter on Monday October 19, I received a phone call from an "Andria" with C.M.I. who immediately told me there were no other complaints about Bad Gas but that she would investigate the matter.
On Thursday October 22, 2015 "Andria" called back again to say there was nothing they would do about my complaint.
She had decided this without even calling the independent Auto Repair Shop or the Jaguar Dealer to discuss anything with them on this matter.
They basically decided in house to do nothing on these damages which cost me over $1,000 to have repaired.
I have since spoken to several others who have had issues with Sams Club Gas as well as an article that their location on Siegen Lance, Baton Rouge, LA had issues in August 2015 with water in their Gas.
What I am looking for are reimbursement of the repsir costs which they have denied up to this point.
I would advise everyone to stay away from Sams Club gas at all costs.
