Complaint Review: Sandos Hotel/ Cancun/ CMBTT - Internet Nationwide

Royal Elite Timeshare scams are very common in Mexico, since that's one of the most fraudulent timeshare companies, their custumer service is lousy and the maintenance fees are insanely high. This is a forum with more prople who were victims of Sandos: 

http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/

there is a company called Mexican Timeshare Solutions that can give you a free consultation on your matter, you should contact them to see how to proceed legally against Royal Elite

1. called my credit card company 2. contacted Better Business Buerau (BBB.org) 3. contacted the state of Florida here's a link to my experience: http://www.ripoffreport.com/reports/0/404/RipOff0404875.htm and i have the email addresses to all 3 dishonest people whom i dealt with. According to the BBB, they never responded to the BBB's inqueries. The state of FL said I couldn't get my money back because their original company name Travel Comm (which supposedly ran out of business a year or so ago) was out of "back up" money; which is money set aside in case the business gets sued. So based on this alone, Travel Comm aka CMBTT was in a HUGE law suite by the time i disputed the charges. The BBB told me this as well. Just to let you know, I paid $600 for a vacation and then I had to do an "upgrade"; another $300; because I had called too late to book a hotel. Since I had already paid for the $600 a year or so ago; it is a bit late to get that money back. BUT HELL NO am i losing the $300; which was much more recent. Read my experience with the above link. My credit card company fought for me and got the $300 back...unfortunately, I couldn't get the original $600 since they ran out of "back up" money. i still would suggest doing the above steps and spread the word.

1. called my credit card company 2. contacted Better Business Buerau (BBB.org) 3. contacted the state of Florida here's a link to my experience: http://www.ripoffreport.com/reports/0/404/RipOff0404875.htm and i have the email addresses to all 3 dishonest people whom i dealt with. According to the BBB, they never responded to the BBB's inqueries. The state of FL said I couldn't get my money back because their original company name Travel Comm (which supposedly ran out of business a year or so ago) was out of "back up" money; which is money set aside in case the business gets sued. So based on this alone, Travel Comm aka CMBTT was in a HUGE law suite by the time i disputed the charges. The BBB told me this as well. Just to let you know, I paid $600 for a vacation and then I had to do an "upgrade"; another $300; because I had called too late to book a hotel. Since I had already paid for the $600 a year or so ago; it is a bit late to get that money back. BUT HELL NO am i losing the $300; which was much more recent. Read my experience with the above link. My credit card company fought for me and got the $300 back...unfortunately, I couldn't get the original $600 since they ran out of "back up" money. i still would suggest doing the above steps and spread the word.

Hi, lets fight back by doing the following: File a report with Federal Trade Commission at: https://www.ftccomplaintassistant.gov/ Tell them that the unknown company adverstised a vacation to mexico for 199. After you sent payment and they sent you a confirmation via email you could not reach them. Add in all associated information with the transaction so that the owner can be tracked by FTC: If we all put in the associated numbers they can research the company and find them and stop them. Here is the information that I obtained: Customer Service number to book vacation after you pay: 1866-961-1891 Customer Service number to call to book vacation: 1888 318-0447 or 407-472 6728. Fax Number where you confirmed your payment: 877-708-1730 Website that doesnt work: sandosvacations.com Email address that replied to you: [email protected] Name that appears on your bank once transaction goes through "Mexico Vacation" Person I spoke to on the phone: Clifford Vincent ext 295 Advertisement: 6 days 5 nights vacation to Sandos Vacations in Cancun Mexico Confirmation number that I received: CT02180957