- Report: #1025939
Complaint Review: SAPHIRE E-CIGS - Internet
Reported By:
Ming -
Orlando,, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
SAPHIRE E-CIGS
? Internet, United States of America
Phone:
1-888-497-6566
Web:
http://saphireecigssite.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SAPHIRE E-CIGS SAPHIRE E-CIG on-line Debit card fraud Internet
I got a free trial. I hated it and, said, I don't want it. They charged me another $99.67. I called three times. Every time, they appologized and said they were sending a reference number so, I could receive a refund. Three times, they lied. I received nothing, Today, they charged me another $64.72. If it is not cleared up by Monday, I plan to file suite against them!
1 Updates & Rebuttals
Steve Grimes
Noblesville,Indiana,
Great customer service
#2Consumer Comment
Wed, May 01, 2013
I purchased the trial kit.
It also arrived 5 cartridges short. called customer support and they gladly sent me 5 more, along with an additional e ciig ... Free.
The rep reduced my recurring charges in half. Called a second time, stating the cartridges were not quit getting me a full pack and asked about purchasing a replacement kit. This excellent rep told me she would send me 10 more ... No Charge! Nothing but great things to say about the product rand the customer service. I highly recommend this company!
