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  • Report:  #1180281

Complaint Review: Sargeants Pet Products - Omaha, Nebraska

Reported By:
kimmaynard2 - Mokena, Illinois,
Submitted:
Updated:

Sargeants Pet Products
Consumer Affairs Department PO Box 540399 Omaha,, 68154-0399 Nebraska, USA
Phone:
1-800-224-7387
Web:
www.sergeants.com
Tell us has your experience with this business or person been good? What's this?

My husband purchased 2 boxes of the PetArmorPro Advanced at Walmart on 08/11/14. I didn't apply it to my 5 cats until a couple of days later. When I did, it appeared to work initially but within hours instead of the fleas starting to dissipate it appeared like they were mutating and that on some of the cats there was a larger abundance of them than had previously been. . I dismissed that to the fact that had just applied it to them and went by the advice on the box regarding the length of time that it could take to get them under control. I had also used Raid Flea and tick killer for carpet along with other products in the home as well as outside the home. We thought we had them under control..somewhat....however that was not the case.... After a couple of days, yes there were some dead ones.....there also was a major increase in flea dander being left from all 5 of them. Which I expected however but that continued as did the mutation of the fleas and they also got larger....instead of going away.

I reapplied the Raid flea and tick killer carpet powder numerous times as well as the sprays both inside and out as well as gave all the cats so many baths that they would run and hide when the water was running sometimes. I washed all our bedding almost daily and all the throw rugs etc. It got to the point of being ridiculous. I spoke to a rep from Sergeant anonymously and stated my concern... I was assured that it would work and there would be no issues. NOT! As it got further long in the month all of a sudden my female cat who is a little over 2 years old started chewing on herself and meowing a lot more due to the number of fleas that were invading her little body. (She was a runt and almost didn't make it. She was bottle fed the 1st 3+ weeks of her life until she could eat soft food.) The males continued itching a lot also but nowhere near as much as her except my oldest one. (They're all the appropriate weight and health BTW.)

As of now she looks like someone did a punk design on her and she has bite marks all over. We trimmed her claws, bathed her numerous times with a gentle soap not getting anywhere near the application area. I applied triple antibiotic, or an anti itch recommended by the vet on her to prevent her from itching more and also to aid her in healing. This is her today. I am so angry with the deception that this company used in stating that it would work as well as FRONT LINE and that it contained similar active ingredients! **! I have contacted Sergeant via email regarding this issue and hope to hear back although not counting on anything positive from them based on the other posts. Over $67.00 down the tubes and a cat that is so sweet and so small compared to my males having to contend with the BS due to the boasting of a company that cannot compete with the maker of Frontline or the maker of Advantage Ii-Bayer.

I pray that I am able to get a refund from them. I am posting to warn others. Check out the pictures of my little baby girl due to this stuff! I am really really angry re: what it did to her. If this review helps prevent others from going through what I have and my poor baby girl has...then I will be happy with that. And the bottom line of this is DO NOT PURCHASE THAT PRODUCT. IT DOESN'T WORK AS THEY CLAIM IT DOES. NONE OF MY CATS ARE RELATED AND SOME HAVE DIFFERENT BLOOD TYPES ........BUT THEY ALL STILL HAVE FLEAS AND A LOT MORE THAN THEY SHOULD AFTER USING A PRODUCT. I HAVE OWNED CATS FOR OVER 40 YEARS AND USED VARIOUS PRODUCTS OVER THE YEARS AND NEVER HAD AN ISSUE WITH FLEAS LIKE THIS.

We ened up having to purchase another pridcut after the little one healed some and that cost us another $70.00.  



1 Updates & Rebuttals

My update re: my cat and the Pet Armour pro

#2Author of original report

Fri, March 27, 2015

MY UPDATE AND PICTURES OF MY BABY GIRL SCRAGGLES SINCE THE APPLICATION OF PRODUCT PETARMOURPRO ADVANCE. . ID DI RECEIVE A REFUND FROM THE COMPANY. I ALSO SPOKE WITH A GENTLEMAN NAMED MICHEAL THAT IS THE BUYER FOR PET PRODUCTS FOR WALMART IN OCTOBER 2014. HE STATED SINCE I RECEIVED THE REFUND FROM SERGEANTS THERE IS NOTHING MORE HE COULD DO. REALLY ? HE ALSO STATED THAT THEY WOULD BE REMOVED FROM THE SHELVES AT WALMART AND THAT NEVER TRANSPIRED. ALSO W AS TOLD A RECALL WOULD BE ISSUED BY SERGEANTS DUE TO # OF COMPLAINTS BUT THAT NEVER HAPPENED ...

I STILL SEE THE PRODUCTS AT THE LOCAL WALMARTS, TARGET'S,MEIJER'S ETC. SO THE RECALL THAT SERGEANTS ALLEGED WOULD HAPPEN DIDN;T . HMMM! I AM POSTING CURRENT PICTURES OF THE SAME CAT . THIS IS NOW 6 MONTHS LATER AND SHE IS STILL SUFFERING DESPITE BEING TO VET AND ALSO BEING TREATED WITH VARIOUS MEDICATIONS FOR CATS HOMEOPATHIC AS WELL AS TRADITIONAL. THEY NEED TO RECALL THEIR PRODUCTS AND ALSO COMPENSATE THOSE OF US THAT HAVE SUFFERED EMOTIONAL PAIN SEEING OUR ANIMALS THIS WAY AS WELL AS THE FINANCIAL COMPENSATION FOR THE COST OF TREATMENTS FOR THE ANIMALS ! I THINK A LAWYER NEEDS TO BE CONTACTED TODAY AS FAR AS I AM CONCERNED RE: MY BABY GIRL.

 

 

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