- Report: #1355534
Complaint Review: Satin Youth - Internet
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Author Confirmed
Why?
Satin Youth
Internet, USA
Phone:
888-604-9168
Web:
N/A
Categories:
Business Rating:
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Satin Youth Satin Youth Advanced Wrinkle Cream I saw the ad on Facebook that stated it was endorsed by Shark Tank. It supposedly was a sample so I ordered it. I received the product in3 days and at the bottom of the paperwork was a note in very small print that this was a monthly shipment for $99.75 and to call 888-604-9168 to cancel at any time. I called Internet
I ordered the skincare product after seeing an ad on Facebook that supposedly was endorsed by Shark Tank. At the bottom of the shipment, in small print, was a notice that this is a monthly shipment for $99.75 per month and to call 888-604-9168 at any time to cancel.
I called right away, was put on hold for 47 minutes, then finally the operator, Eric, said he would be happy to help me. I had to supply my name, email address, and product and he said he found my account. I then told him I wanted to cancel the monthly shipment, and he said, "you can't cancel through me since you have no account with us". I said, "that's funny, you just told me you found my account". He said, "I did not but we are always getting their calls so here is their direct number... 855-337-5679" and hung up. I called that number and after 6 minutes, someone who did not give their name, answered, asked for my email address, product, and my name. He then said he was unable to find my account.
I will be calling my credit card to cancel this order and calling Better Business Bureau and the Attorney General on Monday.
