- Report: #841938
Complaint Review: saveology.com - Internet
Reported By:
Jennifer -
Las Vegas, Nevada, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
saveology.com
Internet, United States of America
Phone:
Web:
www.saveology.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
saveology.com saveology doesn't deliver, Internet
I ordered an iTunes gift card back on December 13, 2011. By the beginning of January, I hadn't heard anything so I called saveology's customer service number. There was no answer. I emailed customer service and didn't hear anything for another week at least. I finally received a call from someone identifying herself as a representative of the company.
She promised I would receive the gift card and to look for a "plain white envelope" as if I had thrown it out by mistake. Anyway fast forward to the beginning of February and I get an email from a "Maria Espinoza" stating "please forgive the delay your Itunes card was sent today. Please allow 7-10 business days to receive them." I have never received it and the 7-10 days gives them just enough time for the 60 days credit card reporting period to expire.
It's not the amount of money, it's that saveology can't deliver what I bought.
She promised I would receive the gift card and to look for a "plain white envelope" as if I had thrown it out by mistake. Anyway fast forward to the beginning of February and I get an email from a "Maria Espinoza" stating "please forgive the delay your Itunes card was sent today. Please allow 7-10 business days to receive them." I have never received it and the 7-10 days gives them just enough time for the 60 days credit card reporting period to expire.
It's not the amount of money, it's that saveology can't deliver what I bought.
