- Report: #182313
Complaint Review: SBC and AT&T - SAGINAW Michigan
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SBC and AT&T
SAGINAW, 48663 Michigan, U.S.A.
Phone:
419-6916465
Web:
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SBC -AT&T ripofff fraudulant billing of $14.21 for something I never ordered SAGINAW Michigan
I received my sbc bill today only to open it and find that it had gone up. I checked the back and found there was a premium service called USA VOICEMAIL something i did not order, and the price was $14.21. I tried to call them and of course there was no answer,only open from 9 to five this was 5:15. so tomorrow morning i will be making a call and try to get this taken care of.
I will find out if this does any good ,if not i will keep calling and not paying the $14.21.
Sharon
Oregon, Ohio
U.S.A.
I will find out if this does any good ,if not i will keep calling and not paying the $14.21.
Sharon
Oregon, Ohio
U.S.A.
4 Updates & Rebuttals
Nick
Hollywood,California,
U.S.A.
It's called "Slamming"
#2Consumer Suggestion
Tue, March 21, 2006
Sharon, What they did was called "slamming", and was popular back in the 80's when long distance companies would use every and any tactic to add their service to your bill. A phone call, cash this free $5.00 rebate, etc where the fine print would add services to your phone bill. I'm NOT saying you did any of this, since illegal "slamming" is when companies do it WITHOUT your permission. If you can't get SBC to take off the charge, dispute the billing - the directions of how to dispute a charge usually involve writing a letter or two, one to SBC, and the other to a Federal Communications Bureau. You CAN ask SBC to assist you, and they should help. If they don't, include that when you DO find your Federal Telecommunications Bureau - it only helps you build your case - so it is a good thing either way! You HAVE the right to dispute the bill. During the dispute, you HAVE the right not to pay that amount - just make sure you deduct it each month. Best yet, call the company directly and be really polite, as much as you can. Maybe they will reverse it if you hint that you'd be willing to consider their "service" in the future, but that you can't spend the $14.00 TODAY, and would they "please please" remove it. :) I'll watch this thread - let us know how it goes.
Sharon
oregon,Ohio,
U.S.A.
sbc saginaw, mich
#3Author of original report
Tue, March 21, 2006
The report i made was about my SBC bill, but the people that charged me the $14.21 was listed under a company called OAN SERVICES,INC. FOR USA VOICE MAIL. That i did not order.
Sharon
oregon,Ohio,
U.S.A.
sbc saginaw, mich
#4Author of original report
Tue, March 21, 2006
The report i made was about my SBC bill, but the people that charged me the $14.21 was listed under a company called OAN SERVICES,INC. FOR USA VOICE MAIL. That i did not order.
Sharon
oregon,Ohio,
U.S.A.
sbc saginaw, mich
#5Author of original report
Tue, March 21, 2006
The report i made was about my SBC bill, but the people that charged me the $14.21 was listed under a company called OAN SERVICES,INC. FOR USA VOICE MAIL. That i did not order.
