- Report: #1480281
Complaint Review: Scollor.com - Nancheng Dongguan city
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Scollor.com
B410 Hongxi Center Nancheng Dongguan city, China
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Www.scollor.com
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Scollor.com Rachelmia.com Wofun company limited Bill christie (PayPal account name) Shipped damaged items, failed to ship paid for items, shipped wrong size items refused to rectify required buyer pay return shipping Nancheng Dongguan city
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I ordered clothes order split in two first half pants clearly used ripped crotch, second half order two pairs pants 2 sizes too big bigger than ordered and failed to ship most expensive item a tactical jacket Offered discount on next order in 5% incriments day after day never offering to replace or refund only for me to keep give away as a gift get 5-10-15% off next order.
Would not address missing jacket at all they said return shipping too expensive. After I filed dispute with PayPal theydrug it out for over a month and I missed any chance stopping payment through credit card. They then demanded I pay return shipping to China and PayPal demand I sent it all back or they would deny my dispute and no refund of any kind.
I packaged it all up and called for shipping quote every courier and Canada post charged $125 and up the total refund would have been $127 USD so cost nearly as much as the refund I told PayPal this several times provided screen shots of quotes PayPal said they were waiting for seller response then looking into it the next email stated that because I did not supply a tracking number my claim was denied end of case.
Shipping to Canada from China was under $5 shipping to China from Canada over $100 so I'm out $170cdn with defective and over sized items
