- Report: #186042
Complaint Review: Scratch2cash.com - Internet
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Scratch2cash.com
scratch2cash.com Internet, U.S.A.
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Scratch2cash.com Ripoff Don't want to pay off the big prizes, give excuses. Internet
I joined this website called scratch2cash.com and deposited money into their account, I started playing and then soon after I hit a $30000 prize, when I went to claim it they told me that it was a bug in the system and will not pay me, I have video and a snapshot of the webpage clearly showing that I won and sent it to them, they didn't care. In my opinion they are a scam, they don't even let you cash out before spending almost all your money.
Jorge
homestead, Florida
U.S.A.
Jorge
homestead, Florida
U.S.A.
1 Updates & Rebuttals
Mario
Malta,Europe,
Malta
Giving millions on prizes
#2UPDATE EX-employee responds
Mon, May 26, 2008
I simply disagree with Jorge and his statements, as a former employee, and former director of the Customer Service & CRM Departments, I can tell with complete confidence that Scratch2Cash is "bug" free. The system is periodically tested by independent laboratories. Every complaint is revised and answered to players, with a concise and proper explanation, in a short period and after is fully checked by the technical dept. I will not make any statements on Jorge's case, but it is from my previous experience that sometimes, players do not understand and/or have not read the game instructions and/or the cash out policy. Scratch2Cash, was and till the momemnt I left the company for personal reasons have been giving millions of Euros, US$ and GBP to players. i.e.: On October 07, a player form France won 200K jackpot, and I can not count how many times I've transferred prices bigger than 10K, 30K, etc. Mario R. Valleta, Malta.
