- Report: #477803
Complaint Review: Sears - Greenville North Carolina
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Author Confirmed
Why?
Sears
3600 South Memorial Drive Greenville, 27834 North Carolina, U.S.A.
Phone:
252-3532200
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Sears DON'T BUY FROM SEARS IF YOU WANT SATISFACTION Greenville North Carolina
WE WENT TO SEARS TO PURCHASE A WASHER AND DRYER THE ONE WE PICKED OUT AND PAID FOR WAS NOT IN STOCK BUT WE WERE OLD IT WOULD BE AT THE STORE ON THE FOLLOWING FRIDAY THAT WOULD BE LEAVING ME WITHOUT A WASHER FOR A WEEK BUT I REALLY WANTED THE SET I PICKED OUT SO I ASKED THE SALESLADY IF SHE WAS SURE IT WOULD BE THERE ON FRIDAY AND SHE STATED TO ME YES I CAN PROMISE YOU IT WILL BE HERE, WENT TO THE STORE FRIDAY TO PICKUP UNITS, NOT THERE, SO I TOLD THE LADY I HAD TO HAVE A WASHER, SHE SHOWED US A SET IN THE BACK ROOM THAT HAD BEEN FLOOR MODELS, HAD SOME SCRATCHES ON DENTS ON BOTH,SHE SAID SHE COULD TAKE A LITTLE OFF THE PRICE BECAUSE OF THAT SO WE DECIDED TO PURCHASE THEM, WE ALSO ASKED IF THERE WAS ANYTHING WRONG WITH EITHER WOULD THEY REPLACE THEM AND WE WERE TOLD YES, WE IMMEDIATELY STARTED HAVING TROUBLE WITH THE WASHER, SO WE CALLED SEARS, MY HUSBAND HAS TAKEN OFF WORK 5 TIMES TRYING TO GET THIS WASHER FIXED THE LAST TIME THE REPAIR GUY TOLD US TO TAKE HIS TICKET IN THE STORE AND THEY WOULD JUST REPLACE WASHER, TOOK TICKET TO STORE THEY SAID THEY WOULD HAVE TO ORDER A NEW ONE BUT WE HAD TO BRING THE OLD ONE BACK FIRST, TOOK IT UP THERE THEN THEY CAME UP WITH WE HAD TO PAY ANOTHER $178.00 TO GET A NEW ONE,WE HAVE TALKED TO MANAGER, SEARS CUSTOMER SERVICE WITH NO SATISFACTION, NOW I KNOW WHY THIS STORE HAS VERY FEW CARS IN PARKING LOT THESE DAYS I WILL NEVER BUY ANYTHING FROM THESE PEOPLE EVER AGAIN AND EVERYBODY I SEE I WILL TELL THEM WHAT THEY HAVE DONE, I HAVE NEVER FELT SO RIPPED OFF IN MY LIFE WHERE IS THE CUSTOMER SATISFACTION AT, NOT AT SEARS IN GREENVILLE NC
Debra
winterville, North Carolina
U.S.A.
Debra
winterville, North Carolina
U.S.A.
4 Updates & Rebuttals
jane
los angeles,California,
USA
sears 18 truman irvine ca 92620
#2
Fri, September 04, 2009
credit department denial was sent to the accounting office with notation to honor credit memo at 18 truman irvine address for regional headquarters in southern california. the person answering the phone claimed this to be the law office with no recourse to the publicly traded company. another run around.
Hugh Jass
Franklin,New Hampshire,
U.S.A.
Can you not read?
#3Consumer Suggestion
Sun, August 09, 2009
Guess not. You were warned not to post in all caps. It's called shouting and it's considered rude and ignorant.
Hugh Jass
Franklin,New Hampshire,
U.S.A.
Can you not read?
#4Consumer Suggestion
Sun, August 09, 2009
Guess not. You were warned not to post in all caps. It's called shouting and it's considered rude and ignorant.
Hugh Jass
Franklin,New Hampshire,
U.S.A.
Can you not read?
#5Consumer Suggestion
Sun, August 09, 2009
Guess not. You were warned not to post in all caps. It's called shouting and it's considered rude and ignorant.
