Crooks-quoted $145 but then only wanted to give me $36 for a 2 year old fully functional touch screen laptop. They list every day wear as defects to justify their scam. I returned the $36 payment and asked for my computer back-they either ignore or copy the same initial email over and over.
I even offered to pay the postage for them to return it to me but they are just ignoring. They say they can’t do anything because I chose to accept the final price but I most certainly did not. Created my profile on their website with a yahoo email address the first couple times I messaged it worked then suddenly when I try to message now it says it doesn’t accept yahoo email addresses.
No business phone number, you can only message from your profile on their website-at least until they change it not to accept it. The fact they have no phone listed should tell you all you need to know. If you have been ripped off-file a complaint with FTC, attorney general. BBB. I certainly will be.
Angela
Commerce,#2Author of original report
Thu, January 17, 2019
I did not click to accept the lower price. I clicked to be contacted. I don't know what happend if an enter or tab button being hit made it change or since it is their web format-they changed it but I certainly did not accept it. I have told them that I did not click this option and because of this I returned their paypal payment the same day they sent it. I could not even figure out why they had sent that payment without talking to me.
I asked for a more resonable offer for a 2 year old touch screen laptop that works perfectly. I attached the pictures that you can see that there was nothing more that daily wear on this laptop. They did not want to make another offer and they kept going on saying that I clicked the accept button when I know that I did not so in order to find a compromise (which I didn't think the customer should be the one having to do that) I then offered to pay the shipping (which I should not have to do) to just have the laptop returned to me-their payment had already been returned to them.
In all of their communications they just keep repeating the same thing over and over. They never address that I returned the payment or that I have asked that the laptop be returned. Obviously the laptop is more valuable than they have said or they would have no issue with rreturing it to me at my own expense if it was only worth the $36 that they quoted. The bottom line is they have my laptop for free and refuse to do anything to correct it.
The are not interested in a compromise, providing any kind of customer service, or trying to make this right in anyway. The only end result they want is to keep my laptop for free. If that is not the true definition of rip-off I don't know what it.