- Report: #1192669
Complaint Review: seneca skin - Internet
-
Author Not Confirmed
Why?
seneca skin
Internet, USA
Web:
wwww.vitabellasite.com; www.vitabellaskin.com; www.vitabellacream.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
seneca skin & vitabella anti aging cream Made an order for a trial size of the two products in August 2024. Paid S&H $4.95 x2.=$9.90. Suddenly found that my credit card account was charged $199. Only now read the small print: after 16 days trial the company, if I will not call them (there was no phone no. provided) will charge authomatically my credit card as I will be enrolled in auto-ship program. To this date (almost three month later) I didn't get any shipment from them. Internet
In August 2014 got an advertising for Seneca skin cream and vitabella cream. Both were advertised as a duo, to be used in tandem. The advertisment also said that I can order a trial sample and will have to pay only the shipping costs. I placed immediately an order of a trial sample of Seneca skin and then another order for Vitabella cream . Paid with my credit card only for the S&H cost: $4.95/per product. The order arrived on time and the creams were indeed very good.
As the trial sample was for 30 days, I was planning on placing a new order for both creams at the end of my supply. I was satisfied with the purchase and consequently deleted the order information from my e-mail INBOX, which I regret doing to this day.About 30 days later I noticed a new two charges to my credit card, which I didn't recognize. Complained to my bank and after a review was informed that there is not a fraudulent matter, but a transaction that has to be disputed. Went back to the website of Seneca and vitabella creams (both are offered on the same website) and found something that I didn't notice before. Apparently, I was suppossed to call them after 14 days if I was not satisfied. Otherwise I will be enrolled authomatically in their auto shop program.
To this date, 3 month later, I didn't get any shipment of the products from the company.
Yona
Coconut creek, florida
