- Report: #488983
Complaint Review: SENSA Weight-Loss System - Internet California
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Author Confirmed
Why?
SENSA Weight-Loss System
sensa.com Internet, California, United States of America
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SENSA Weight-Loss System Credit card fraud. Chasrged for products I have not received. Company did not have my authorization to charge my card. Bought only trial products for $4.95 shipping. Internet, California
Purchased a trial for the cost of shipping, $4.95
My VISA was charged ($89.95) for either a product I have not received or the "free" trial which I purchased for $4.95 shipping. The charge was made without my authorization.
It was not my understanding that there would be any further commitment to this company for any more product or membership in their program.
When I called for a refund I was rudely spoken to by a representative that read the "company bull" regarding their program and return policy. I am still not clear on whether they have shipped additional product for the $89.95 charge or whether I was now being billed for my original trial product that was sold as a no charge item ($4.95 shpng only).
In either case, the marketing is extremely deceptive and misleading. I have also reported these scammers to the BBB. What they don't realize is the amount of damage that will be done on the "blogs", etc.
*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
CHARGES TO YOUR CREDIT CARD If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here. Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. And good luck Let us know how you do! ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com Rip-off Report PO Box 310, Tempe, Arizona 85280
