- Report: #1235427
Complaint Review: Sherwood Bedding Group - Nationwide
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Author Not Confirmed
Why?
Sherwood Bedding Group
Nationwide, USA
Phone:
407-816-1978
Web:
sherwoodbedding.com
Categories:
Business Rating:
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Sherwood Bedding Group Sherwood Southeast, LLC BAD Mattress Product Orlando, FL Fort Lauderdale, FL Nationwide
I purchased a king size mattress from Mattress Firm in Pembroke Pines-May 2013, for $751.47; in addition the 2 boxes, frame and mattress pad as they require to preserve warranty claims. Within the first year noticed significant sagging of up to 1.25", lump in center, floating long thin fibers from the mattress, and the mattress is generally shaped like a wedge due to voided space/supports at head and foot areas. Inspection from Mattress Firm (I paid $25 fee) did not approve my claim due to not meeting the minimum of 1.5"+ for sagging, but they did not accept any of my other complaints apparently not covered in warranty). My attempts to call and email the Sherwood Bedding Company from their website has gone unanswered. Call to Mattress Firm's customer service manager has also gone unanswered. BAD PRODUCT and warranty does NOT take other issues into consideration. (King mattress Model Oasis Resort Super Pillow Top by Sherwood Bedding Group AKA Sherwood Southeast, LLC)
