- Report: #1448617
Complaint Review: Shop4Seats.com and ORBO Corporation Company -
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Author Confirmed
Why?
Shop4Seats.com and ORBO Corporation Company
United States
Phone:
8004541801
Web:
Shop4Seats.com
Categories:
Business Rating:
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Shop4Seats.com and ORBO Corporation Company Ben -Sales, Patricia -Sales, Bad Communication, False Statements, False Order Bids, Cost me Thousands in lost revenue due to their negligence Internet
I contacted this company over 8 weeks ago and spoke to a BEN in sales about having 5 Custom built seats ordered for a projet in my shop. He proceeded to state that in order for me to meet my deadline I would have to pay and expedited rush order fee. Upon agreeing to this, he emailed me an order with all parts required and an OFFICIAL Quote to purchase and ship. That amount was just over $2250 and would guaranteed be shipped in 3 weeks. I called him 2 days later after the weekend to purchase and he suddenly raised his own quote to over $3200. When I started asking why, he changed his quote in the computer so that the original he emailed me was no longer seen by anyone else. Then I attempted to call hiim back and email 7 times in order to get the the order issue resolved and keep my project on track.
I never got ahold of BEN again. Yet I did reach a PATRICIA who began a new quote and attempted to get this handled, and after agreeing to an amount, she was reaching out to production department in another area to seperate 2 seats to keep the my timeline. It took an additional week before I got back in touch with her to find out I was going to be paying YET MORE money due to their lack of ability to keep their word. Since it took so long for a reply they sold the cheaper model and I was forced to purchase another style. Upon agreeing to do this, and paying more than $3000 just to keep this ability to get the project done, they agreed to express ship on tuesday 6-19-2018. The FAILED yet again and have nothing to say but oops not our fault, shipping department is slow.....as they have just sent shipping info on 6-22-2018 and that they will NOT arrive for 6 days. Leaving me 1 business day to do 2 weeks of work.
Dont buy from these people, they dont do their job, they dont keep their word, and dont care about their customers.
