- Report: #589221
Complaint Review: Shoprite Supermarkets . - Plainview New York
Reported By:
Shoprites owned by Greenfield Fa -
Plainview, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Shoprite Supermarkets .
444 Woodbury Road, Plainview, New York, United States of America
Phone:
(516) 938-0240
Web:
Categories:
Business Rating:
(0)
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Shoprite Supermarkets . Greenfield Family, Angelo P.Assistant store manager refused to refund my money or give me store credit for pacaged food that was just purchased that was not edible Plainview, New York
I purchased at Shoprite 5 boxes of assorted Varieties Manischewitz cake mixes one week before passover during the week Of passover I baked 2 boxes they tasted very bad. I went back to Shoprite with the receipt, they refused to credit me with a refund for any of boxes. Their reasoning was that I came back to late to return the defect mixes, even though it was still passover. The manager Angelo P was very nasty and rud in his behavior. I am adversing customer to aware of their one sided return policies. Once you buy food their they won.t let you return it if it is not good.
1 Updates & Rebuttals
Eileen
New York,United States of America
returning passover cake mix
#2Consumer Comment
Sat, February 04, 2012
I can't see how this experience qualifies as a ripoff. Shoprite takes just about anything back, including, on most occasions items you didn't like but ate anyway.
At Passover, many specialty items are stocked. There are HUGE signs all over the store at Passover stating over and over, however which way it can be stated, that Passover items are specialty items and no refund is available.
I was in line, waiting for a raincheck and felt absolutely terrible for the staff who dealt with angry customers who, for one reason or another, wanted their money back.
Avoid this conflict by reading the signs.
Maybe an exchange for a different brand would work out.
I've patronized this store for many years and customers everywhere, really, should understand that policy applies to everyone, including them.
