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  • Report:  #1011819

Complaint Review: Show Case breeders Puppy hq - Florida Nationwide

Reported By:
Julie - Cairo, Illinois, United States of America
Submitted:
Updated:

Show Case breeders Puppy hq
Florida, Nationwide, United States of America
Phone:
866-746-4297
Web:
www.showcasebreeders.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I found the most beautiful Yorkie on Breeder HQ.com.   I called and they sounded so professional and told me that they only use the BEST breeders and they are all checked out.  I even had to go through a background check where they asked me if I had other pets, the ages of my children, and if I ever got a pet from a "puppy mill".  They really wanted to sound as if they cared.  Although everyone is approved - they make it sound like some are not - even telling me that they refused to put a yorkie with a family that had a 3 year old child (whatever!).    

We were told we had to wait a few weeks (not sure why) but i went along.   The dog had to shipped to us from another state and we were told we had to wait for it to have its final health exam and that particular breeder only went to the airport once a week on Thursdays.   I called several times over the next 2 weeks to get a status and noone was really giving me any status and could not say for sure if I was even getting my dog on the day I was told.  I was getting a little cautious and finally (what I should have done to begin with) i started searching the internet and started seeing all these stories about Breeder HQ being a scam company.  

I was so upset as my kids already fell in love with this picture of this dog and the idea we were getting this Yorkie.... but I decided to let it right UNTIL the night before I was to get my puppy I received a call telling me there was an issue with my payment (my payment that ALREADY went through a couple of weeks ealrier and was NOT in my bank account).  They told me that the payment went through an account that was not for AKC registered dogs and that it was now "frozen" in that account and if I wanted the puppy I had to give them another 1700 or I couldnt get the dog.  

My bank would have to deal with the frozen account situation.  I was MORTIFIED!   I told her that it sounded eerily similar to other stories I read on the internet and I would have to call her back.  I immediately called my bank and they said the story sounded very fishy and doesnt make any sense - they should be able to use internaly accounting to move the money to the correct acount.  I filed a complaint - that was on August 16th and I still have not received a dime back from Breeder HQ!!!  I even sent them an email with NO response.   I ended up getting a Yorkie from a local couple who had a litter of dogs - and we LOVE her to death!!!  

But I still wonder about the dog we "could" have had and if it really even existed.  PLEASE do not buy your dogs fromthis company!  I will update this when I hear from my bank on final resolution. If they cannot get my money within 60 days I will be filing a suit against this company to hopefully get my $1700 dollars back!   I found the breed of the puppy and she made it right and Amy of Show case breeders only paid 300.00 for the puppy and 250.00 to the breeder for shipping and they chargerd me 500.00 for shipping



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