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  • Report:  #1169255

Complaint Review: Sierra Pet Meds - Internet

Reported By:
Smith - Palm Bay, Florida,
Submitted:
Updated:

Sierra Pet Meds
Internet, USA
Web:
www.sierrapetmeds.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I placed an order for Trifexis and my Visa was charged immediatetely,

which would be fine, but 2 weeks later the dog's meds still hadn't shown up !

I e-mailed (they don't have a phone #)  them the 1st time and they gave me a tracking # that didn't work,

when I contacted them again, they said, "it'll work eventually, it just always takes a while".

The tracking # didn't work unil the day before it finally showed 2 WEEKS LATER !!!

I sent the package back, unopened and asked for a refund, which they DECLINED to do !

I had to open a case with PayPal and fight them.

They have horrible customer service and have no idea how to run a business !!!

Don't waste your time !



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