- Report: #68839
Complaint Review: Simple Escapes - Mar Pennsylvania
-
Author Not Confirmed
Why?
Simple Escapes
5969 Direct Marketing Mar, 17331 Pennsylvania, U.S.A.
Phone:
888-366 1305
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Simple Escapes ripoff and fraudulent billing Unknown Pennsylvania
Still another unauthorized charge from Simple Escapes. I believe this wound up my Visa bill via "Improvements" - (another ripoff catalogue as a matter of fact, which winds up sending products not as described in their catalogue so no great surprise there.) Fraudulent charge posted on July 15 - I called in early August. They claimed the credit would be applied promptly. Yea right.
October 11 - nothing. I called Bank of America and the only way I can address this is to report it as fraud , get a new account # etc because my dispute is beyond 60 days. When I told them I was not willing to do that they would offer no h elp whatsoever.
So not only will I never do business with Improvements again, I'm cancelling my Bank of America Visa card AFTER I deduct the charge and a $20 aggravation fee. I am then going to the Consumer Fraud division of the State of Pennsylvania. Lawsuit baby.
Cindi
Biddeford, Maine
U.S.A.
October 11 - nothing. I called Bank of America and the only way I can address this is to report it as fraud , get a new account # etc because my dispute is beyond 60 days. When I told them I was not willing to do that they would offer no h elp whatsoever.
So not only will I never do business with Improvements again, I'm cancelling my Bank of America Visa card AFTER I deduct the charge and a $20 aggravation fee. I am then going to the Consumer Fraud division of the State of Pennsylvania. Lawsuit baby.
Cindi
Biddeford, Maine
U.S.A.
4 Updates & Rebuttals
Cindi
Biddeford,Maine,
U.S.A.
kept me on hold for 10 minutes then hung up
#2Author of original report
Sat, October 11, 2003
Update - I called again 10/11. When rep (Jed) knew I was irate - kept me on hold for 10 minutes then hung up. I called again. This time spoke to a "Revi" who actually had the audacity to try and convince me to keep this "membership". When he realized I wasn't biting and getting more and more upset - he offered me only "partial credit" because I already "used" some of the membership. Claims there was no record of my August call to cancel. By this point I was so furious he said "Ok, for you, we will give you full credit". I realize I was speaking to an idiot so didn't want to waste my breath - but I am recording everything and communicating same to Bank of America.
Cindi
Biddeford,Maine,
U.S.A.
kept me on hold for 10 minutes then hung up
#3Author of original report
Sat, October 11, 2003
Update - I called again 10/11. When rep (Jed) knew I was irate - kept me on hold for 10 minutes then hung up. I called again. This time spoke to a "Revi" who actually had the audacity to try and convince me to keep this "membership". When he realized I wasn't biting and getting more and more upset - he offered me only "partial credit" because I already "used" some of the membership. Claims there was no record of my August call to cancel. By this point I was so furious he said "Ok, for you, we will give you full credit". I realize I was speaking to an idiot so didn't want to waste my breath - but I am recording everything and communicating same to Bank of America.
Cindi
Biddeford,Maine,
U.S.A.
kept me on hold for 10 minutes then hung up
#4Author of original report
Sat, October 11, 2003
Update - I called again 10/11. When rep (Jed) knew I was irate - kept me on hold for 10 minutes then hung up. I called again. This time spoke to a "Revi" who actually had the audacity to try and convince me to keep this "membership". When he realized I wasn't biting and getting more and more upset - he offered me only "partial credit" because I already "used" some of the membership. Claims there was no record of my August call to cancel. By this point I was so furious he said "Ok, for you, we will give you full credit". I realize I was speaking to an idiot so didn't want to waste my breath - but I am recording everything and communicating same to Bank of America.
Cindi
Biddeford,Maine,
U.S.A.
kept me on hold for 10 minutes then hung up
#5Author of original report
Sat, October 11, 2003
Update - I called again 10/11. When rep (Jed) knew I was irate - kept me on hold for 10 minutes then hung up. I called again. This time spoke to a "Revi" who actually had the audacity to try and convince me to keep this "membership". When he realized I wasn't biting and getting more and more upset - he offered me only "partial credit" because I already "used" some of the membership. Claims there was no record of my August call to cancel. By this point I was so furious he said "Ok, for you, we will give you full credit". I realize I was speaking to an idiot so didn't want to waste my breath - but I am recording everything and communicating same to Bank of America.
