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  • Report:  #418009

Complaint Review: Simple Way To An A - Santa Barbara California

Reported By:
- Colorado Springs, Colorado,
Submitted:
Updated:

Simple Way To An A
P.O. Box 2118 Santa Barbara, 93120 California, U.S.A.
Phone:
866-977-8537
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My 11 year old son started 6th grade this year at a new Charter school and was really struggling with grades. He kept asking me to call the "Simple Way to an A" he even gave me their phone number. They offer a free 30 day trial you only pay shipping. It is an organization guide, "guaranteed to help kids get As". I received the package, a huge box full of notebooks and folders. We decided that with the economy so down, we just couldn't afford $360.00 of notebooks. Yes, $360.00 or 4 payments of $89.95! I called before sending the product back to make sure I was doing it right. At that time, they offered to cut the payments in half! Still, $180.00 on notebooks?! So I very carefully returned the items. I followed all the directions on sending the package back. Got a return receipt from the post office. A week later, they charged my account $89.95. I called them a week later, they said it takes 30 days to process a return but they did receive my returned product. This was November. They charged my account in December and again in November! So, not only did I return the product in perfect, unopened shape, they received my return and still charged me $180.00 plus shipping of about $17.00!!! They have not lived up to their promises and are very hard to get a hold of. The worst thing is, they are targeting good kids that just want to do well in school! Shame on them! Please make them answer for this!

Trina

Colorado Springs, Colorado

U.S.A.


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