- Report: #453897
Complaint Review: Singh Electronics - Brampton Ontario
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Singh Electronics
2955 Sandalwood Pky E Suite 15, Brampton, L6R 3J6 Ontario, Canada
Phone:
905-789-0509
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Singh Electronics Got charged even for not doing anything!! Brampton Ontario
I took my Vehicle to get a double din Navigation to be installed. I visited the place a week before and asked and explained very briefly about what needed to be installed and described all the parts that has to go in......I was told that the labor was gonna be 85 dollars.
After gathering all the parts, I dropped my vehicle and I was told after few hours that one part was not working and to make this unit work I will need other module which cost 149.... I said ok to it.
So in the evening I went to pick my Vehicle and it was still not ready as the owner was still struggling to find wires......I wonder how they run thier business. Then I was told that the parts I ordered werent good. Come on they came from Crutchfield.I spent few more mins looking at how much stuff these guys know and after few mins I was questing them on have they ever done this before? I think not.......
So I asked to see the 149 part and what it was......... few wires attached to a chime bell...... I was like the vehicle already have a chime and it sounds when I open the door and turn on the ignition..........and I gave them the GM module that is made for Pioneer unit to keep my onstar and door chime
Anyways I told the guyto take it out as I dont want this........he did and gave me a bill of 80 dollars, if I wanted the module then I have to pay 200....
So few words exchanged and I told him that my friend has recommended this place thats why I came there but no....was the answer and I was ripped off for 80 dollars. Now my unit sits where my cup holders are, the dash is ripped......and the guys from futureshop willing to do it for 149.......
So stay away from all desi places, they dont know more than you.........as I felt that being on the computer I know more then them ...... not mechanically but I knew about all the modules and how they work.........
Not like them.... the blue tooth wire was placed in glove box instead of ipod wire.
I am not a futureshop or any big corporation fan but they have some morals and customer is listened too.......yes they do charge more but thats money wisely spent.
Kuljit
Brampton, Ontario
Canada
After gathering all the parts, I dropped my vehicle and I was told after few hours that one part was not working and to make this unit work I will need other module which cost 149.... I said ok to it.
So in the evening I went to pick my Vehicle and it was still not ready as the owner was still struggling to find wires......I wonder how they run thier business. Then I was told that the parts I ordered werent good. Come on they came from Crutchfield.I spent few more mins looking at how much stuff these guys know and after few mins I was questing them on have they ever done this before? I think not.......
So I asked to see the 149 part and what it was......... few wires attached to a chime bell...... I was like the vehicle already have a chime and it sounds when I open the door and turn on the ignition..........and I gave them the GM module that is made for Pioneer unit to keep my onstar and door chime
Anyways I told the guyto take it out as I dont want this........he did and gave me a bill of 80 dollars, if I wanted the module then I have to pay 200....
So few words exchanged and I told him that my friend has recommended this place thats why I came there but no....was the answer and I was ripped off for 80 dollars. Now my unit sits where my cup holders are, the dash is ripped......and the guys from futureshop willing to do it for 149.......
So stay away from all desi places, they dont know more than you.........as I felt that being on the computer I know more then them ...... not mechanically but I knew about all the modules and how they work.........
Not like them.... the blue tooth wire was placed in glove box instead of ipod wire.
I am not a futureshop or any big corporation fan but they have some morals and customer is listened too.......yes they do charge more but thats money wisely spent.
Kuljit
Brampton, Ontario
Canada
3 Updates & Rebuttals
SinghR
Brampton,Ontario,
Canada
Install
#2REBUTTAL Owner of company
Wed, April 29, 2015
Hello Kuljit,
I am sorry to hear about your complaint against my company. However questioning my installers experience in installing a double din is out of the question. If they cannot pass the tests I provide them and check their knowledge on installing before hand, I will not hire them.
And as for your $80 you paid for being "ripped off" - time is money, we provided you with time as your modules did not work, whether mine worked or not is out of the question - we were not the ones who asked for everything to be pulled out, I believe you stated you wanted everything taken out.
We provided the service, we did not make you pay for any parts - so your report on being a "ripoff" is completely invalid my friend
Also you stated your friend recommended our store for your install, which means your friend was satisfied with our service, which means our installers have experience, which also means we are fully capable of doing the work.
However even to settle this dispute I will provide you with discounted pricings on our products - you can come in and purchase anything you like at a discounted rate - contact me in person at my store and we will work it out
ksingh7304
BRAMPTON,Canada
Still stand on my claim.
#3REBUTTAL Individual responds
Tue, October 26, 2010
I think I know what parts are needed and what part they play with the after market stereo system. I have given this guy all the parts I needed from Crutchfield which included Metros adapter GMOS, Steering wheel control PAC-S1 and all other stuff.Since I have 2 more vehicles where this system was installed.
I am not blaming any group here as I am Indian too, but I guess you never been to Brampton where this is very common. I think customer service in India was better as when you didn't get anything done, you dont get charged.
Harman
United States of AmericaNOT REALLY A RIP OFF
#4Consumer Suggestion
Fri, May 14, 2010
I understand that you're upset about the services provided from the company listed above. From my experiance in the mobile audio industry, $80 to install a double-din unit is very reasonable. However, depending on the make and year of the vehicle additional parts are required in order to properly install after-market products in compliance to factory systems. From what I have read in your report, the technician attempted to install a Pioneer after-market unit in a GM vehicle. The parts that they probably recommended based on my knowledge could have been a GM factory integration adaptor, which retails for $125-$150 from a Canadian retailer, but can be bought online at a cheaper price and a double-din mounting bracket (popular brand: Metra) which retails for $25-$40. Moreover, Pioneer does not supply any of these parts specific to your vehicle. The GM factory integration adaptor is not just a door chime, but also maintains other crucial important safety features of the vehicle which include (warning signs, OnStar car crash responders, car computer systems etc.). To be quite honest with you, the actual wiring in this type of a job (GM vehicle) takes no longer than 10 min. and is very basic. On the other hand the labour involved in removing the factory stereo can be time consuming depending on the vehicle. Lastly, I would like to conclude; a professional technician is not defined by ethnicity or corporate association but is rather defined by perfessionally and technically completing the tasks required beyond satisfaction. I think it could have been miscommunication, or other circumstances, not really a rip-off.
