I check my bank account daily to find $.01 deposited into my account. I thought this was odd, considering I did not know who this company was. It was listed as SNJ equity bank. I telephoned my bank, and explained I do not know this company. They in return gave me all the information they had on file, including the telephone number. I called, and it was Equity Bank. They told me the company in question used them for their services. I asked who is this company after giving my name to look me up. She told me the company is SKIVOIP, and she could not explain why they took out $.01 out of my account, that they only provide a service for them. She gave me their direct number of 855-522-8524. I called all morning, and was sent directly to a voicemail. I eventually left a message, but never received a return phone call. I called again and finally received a person named Edward. He was very vague when I asked why $.01 was put into my account. He said he could not find me anywhere in his system. I told him thats interesting considering Equity Bank found me right away. He asked for my email address (which I see was a mistake after reading others complaints) he said he could not find me in his system. I asked for his full name, and he would only say Edward, and offered me his badge number of R301. I told him I was closing my account, because I know the next thing would be an ach withdrawal instead of a $.01 deposit.