- Report: #323892
Complaint Review: SKYWEST AIRLINES/UNITED EXPRESS - Denver, Colorado
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SKYWEST AIRLINES/UNITED EXPRESS
DIA INTERNATIONAL AIRPORT Denver,, 80234 Colorado, U.S.A.
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Skywest Airlines, United Express Harassment, Intimidation, Male Trainers Denver, Colorado
I was in training at Skywest Airlines recently and around my second week had to take a break to go back home because my father passed away. This in itself was a very tramatic experience.
I came back as soon as I could and started working. I had only been there 3 days and my trainer Glenn told us that we all should know what we are doing by now and needed to step it up.
This was on a Friday, the following Monday I was absent and I told them about it before hand. I come back on Tuesday and they write me up for poor performance. We were evaluated daily but never told what we needed to work on. Some of the trainers just expected you to know everything, THEY ARE LAZY!
Different people learn differently. My last trainer Phil was bragging about how he specialized in this and that was why he liked his job what a crock, he sure let me down! I was being treated unfairly from the start. Then I was pulled in by Shawn Steinke. He asked me about the training and said that he used to be out there and that the training had gotten better, I told him that my trainer did not like me and that I wanted someone else. Actually he was mis-judging me, they then got me a couple of really good trainers(Don and Kyle) who treated me decent and didn't misjudge me.
I made it through the ramp part of the trianing. Then I had to do the baggage handling part, they gave me a trainer that I had previously for a couple of days, I had so many different ones for scheduling reasons but they made it look like it was my fault. This trainer was Phil and I thought that he was a fair and kind man but he wasn't. He had no patience and was intimating me. I am sure it was because I had asked to switch trainers previously and birds of a feather flock together. Most of these trainer stuck together like flies. How can anyone work properly when there is intimadation going on and prejudgement. It was already hard enough that my dad passed away.
So one my first day of training for the baggage part the trainer wasn't giving me the tools that I needed to learn quicker, not until it was to late and he was happy about that one! I had never been out there driving around before. They have safety zones made up by cones and no real lines to go by. If the cones are not set up exactly 3 feet behind the plane it can throw off where to park. So you can get a little off in parking. I saw so many infractons when I was out there! My own trainer stopped and didn't put the gear in right he got out and the baggage cart startd to go backwards so I put it in gear and put the safety brake on.
I was terminated for performance, Inability because I was being intimated. I could of done the job if I would of had a trainer who wasn't an a*****e! Who can function properly when everything you do is wrong and you know that you are being treated unfairly. I was finally terminated because they said that I drove underneath the wing of a plane when it was still powering down.
THIS WAS A LIE I DROVE UP TO THIS PLANE TO GO AROUND IT AND THEIR WAS A SKYCHEF TRUCK At THE END OF THE PLANE LOADING IT UP, A SAFETY PERSON CAME AROUND AND WAS HELPING GUIDE IT OUT TO BACK IT UP, SO I STOP AND WANTED TO WAIT FOR IT, BUT MY TRAINER WAS IN A HURRY ALWAYS LOOKING AT HIS WATCH! HE TOLD ME TO BACK UP AND TURN AROUND I COULDN'T GO AWAY FROM THE PLANE BECAUSE THE SKYCHEF TRUCK WAS IN THE WAY SO I TURNED AROUND FACING THE WING, THERE WAS WORK MAN WORKING ON THE WING. I STOPPED FOR A MOMENT AND THEN PROCEEDED OUT, THE PLANE WAS NOT POWERED ON AS THEY SAY AND IT WAS ALL A TIGHT SITUATION SO I GOT OUT THE WAY THAT MY TRAINER TOLD ME TO, BUT OF COURSE EVERYTHING IS MY FAULT AND I AM THE BAD GUY! HE CAN'T HEAR BECAUSE OF HIS HEADSET WHICH WERE NOT NEEDED MOST OF THE TIME!
I am writing this so that future employees especially woman will think twice before working with this company. I would suggest an airlines that has a union! Of course I can't comprehend directions from a trainer when I am being harrassed and intimidated AND PREJUDGED! I can follow directions just fine! I retired 20yrs from the Air Fore Reserves! I have a 4 yr degree in management with honors i have worked on the ramp at UPS for a year and ran my own cleaning business for 25 yrs! So you decide for yourselves but beware especially it you are a woman who just had a loved one pass away!
Sue
80224, Colorado
U.S.A.
I came back as soon as I could and started working. I had only been there 3 days and my trainer Glenn told us that we all should know what we are doing by now and needed to step it up.
This was on a Friday, the following Monday I was absent and I told them about it before hand. I come back on Tuesday and they write me up for poor performance. We were evaluated daily but never told what we needed to work on. Some of the trainers just expected you to know everything, THEY ARE LAZY!
Different people learn differently. My last trainer Phil was bragging about how he specialized in this and that was why he liked his job what a crock, he sure let me down! I was being treated unfairly from the start. Then I was pulled in by Shawn Steinke. He asked me about the training and said that he used to be out there and that the training had gotten better, I told him that my trainer did not like me and that I wanted someone else. Actually he was mis-judging me, they then got me a couple of really good trainers(Don and Kyle) who treated me decent and didn't misjudge me.
I made it through the ramp part of the trianing. Then I had to do the baggage handling part, they gave me a trainer that I had previously for a couple of days, I had so many different ones for scheduling reasons but they made it look like it was my fault. This trainer was Phil and I thought that he was a fair and kind man but he wasn't. He had no patience and was intimating me. I am sure it was because I had asked to switch trainers previously and birds of a feather flock together. Most of these trainer stuck together like flies. How can anyone work properly when there is intimadation going on and prejudgement. It was already hard enough that my dad passed away.
So one my first day of training for the baggage part the trainer wasn't giving me the tools that I needed to learn quicker, not until it was to late and he was happy about that one! I had never been out there driving around before. They have safety zones made up by cones and no real lines to go by. If the cones are not set up exactly 3 feet behind the plane it can throw off where to park. So you can get a little off in parking. I saw so many infractons when I was out there! My own trainer stopped and didn't put the gear in right he got out and the baggage cart startd to go backwards so I put it in gear and put the safety brake on.
I was terminated for performance, Inability because I was being intimated. I could of done the job if I would of had a trainer who wasn't an a*****e! Who can function properly when everything you do is wrong and you know that you are being treated unfairly. I was finally terminated because they said that I drove underneath the wing of a plane when it was still powering down.
THIS WAS A LIE I DROVE UP TO THIS PLANE TO GO AROUND IT AND THEIR WAS A SKYCHEF TRUCK At THE END OF THE PLANE LOADING IT UP, A SAFETY PERSON CAME AROUND AND WAS HELPING GUIDE IT OUT TO BACK IT UP, SO I STOP AND WANTED TO WAIT FOR IT, BUT MY TRAINER WAS IN A HURRY ALWAYS LOOKING AT HIS WATCH! HE TOLD ME TO BACK UP AND TURN AROUND I COULDN'T GO AWAY FROM THE PLANE BECAUSE THE SKYCHEF TRUCK WAS IN THE WAY SO I TURNED AROUND FACING THE WING, THERE WAS WORK MAN WORKING ON THE WING. I STOPPED FOR A MOMENT AND THEN PROCEEDED OUT, THE PLANE WAS NOT POWERED ON AS THEY SAY AND IT WAS ALL A TIGHT SITUATION SO I GOT OUT THE WAY THAT MY TRAINER TOLD ME TO, BUT OF COURSE EVERYTHING IS MY FAULT AND I AM THE BAD GUY! HE CAN'T HEAR BECAUSE OF HIS HEADSET WHICH WERE NOT NEEDED MOST OF THE TIME!
I am writing this so that future employees especially woman will think twice before working with this company. I would suggest an airlines that has a union! Of course I can't comprehend directions from a trainer when I am being harrassed and intimidated AND PREJUDGED! I can follow directions just fine! I retired 20yrs from the Air Fore Reserves! I have a 4 yr degree in management with honors i have worked on the ramp at UPS for a year and ran my own cleaning business for 25 yrs! So you decide for yourselves but beware especially it you are a woman who just had a loved one pass away!
Sue
80224, Colorado
U.S.A.
2 Updates & Rebuttals
Justice For All
80234,Colorado,
You were not a witness to it!
#2Author of original report
Tue, March 18, 2014
Matbe that was your experience, maybe he is a good guy but he had to go by what he was being told which was not true, politics are politics not matter the new people were a threat to those hours, all kinds of changes, you were not there your job was already secure you did not live it!
Howard safran
Denver,Colorado,
representation of Shawn Steinke is false
#3UPDATE EX-employee responds
Tue, March 18, 2014
I, Howard Safran, was a Denver - Ramp employee for 18 months and had to quit to take care of my dad who was passing away from cancer.
I personally worked for Shawn Steinke and can tell you that Shawn was a very good manager, and he and his management was much better than the way Denver - Southwest Airlines was managed (in my opinion).
"SkyWest" has almost 300 planes a day out of Denver and Denver - Southwest has about 225. I am not meaning to say anything bad about Denver - Southwest, but I can tell you, that these comments about Shawn looking like he is out of touch with allegations of bad training would not be in the proper context.
"SkyWest" has training on several types of planes because of the nature of their business. There are several types of plane models involved. There may be times where a new employee perceives that a trainer does not like them; it can be stressful because all of the different types of planes; I believe that there may be times when new employees do not realize that the trainers feel a lot of liability in the training because of the turns and different types of planes.
Consequently, a new employee may honestly believe that the trainer may not like them, when the trainer is actually just trying to train and do not want the employee to fail either during their training or afterwards.
If Shawn Steinke ever applies to be a manger for another airline, I would recommend him for the position.
Sincerely,
