- Report: #137207
Complaint Review: SMS.AC - San Diego California
-
Author Confirmed
Why?
SMS.AC
7770 Regents Road, STE 113-405 San Diego, 92122 California, U.S.A.
Phone:
619-696-1300
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SMS.AC FRAUD EMAIL SUSPECT ACTIVITY, BE AWARE San Diego California *UPDATE.. SMS.ac does not send unrequested invitations .. with the invited member via daily allowances of free text messaging it's a win-win scenario.
EDitor's Comment: Rip-off Report Investigation:
Rip-off Report Investigation is complete: We note that with over 35 million registered members, there are only a mere 15 Rip-off Reports filed on the Company, which is an outstanding record. We commend the Company for asking us to look into these Reports with a sincere effort by the Company to satisfy any customer that might have fallen through the cracks. Not too sure what the problem could be with a money back guarantee?! With 35 million customers, and hundreds of customer service people working at the Company, we would think they would have a lot more complaints, but they don't. We all know how customer service people can be, remember they are human too :-) .
Investigation shows many of the comments made about the Company are ludicrous and were more than likely posted by competitors and should not be taken seriously. ALL BUSINESSES WILL GET COMPLAINTS, BUT HOW THOSE BUSINESSES HANDLE THOSE COMPLAINTS SEPARATES GOOD BUSINESS FROM BAD BUSINESS. As a matter of policy, when Rip-off Report is retained by a business to investigate independently and to publish our findings, we use every bit of information at our disposal to determine the truthfulness of the complaints against the company or individual... there are no guarantees as to the final outcome. Our final investigation shows that the company has demonstrated excellent customer satisfaction and has reasonably addressed all outstanding complaints. Anyone may contact me [email protected] with any questions or information. ..Also, the company has set up a special email address for those who may have a special refund request (although the regular refund procedures seem to be exemplary). The address is: [email protected]
CLICK HERE to read more about the company "Setting the record straight"
READ BELOW COMMENTS FROM SMS.ac REGUARDING THE POSTING BELOW...
SMS.ac does not send unrequested invitations. Registered SMS.ac members authorize SMS.ac to send invitations to self-designated contacts of their address book, in return for a number of daily free messages that can be used on SMS.ac. No invitations can be sent out, without the registrant first providing SMS.ac with a legitimate email account AND that accounts corresponding password By providing these, the new member is entitled to communicate with the invited member via daily allowances of free text messaging it's a win-win scenario. The registrant is able to invite all, some, or none of the contacts in their address book to sign-up at SMS.ac.
=====================
NOW TO THE ORIGIONAL REPORT THAT WAS FILED
=====================
SMS.ac, Inc. has sent email to me, the Email said they've sent the email on the behalf of my friend and asking to register. It's all fake. Even if you don't recognize the name of your invitor friend(Most you will not recognize)
The email said
"Don?t recognize the name above? Click the link above to learn more about the friend who invited you or to block future invitations."
The link will bring you to only register page. And in the register page they need you to give hotmail.com account number only(You can try other email server, it will ask you for hotmail.con again and again).
Then the suspicious asking HOTMAIL PASSWORD page will appear. They claim that they will help us to login to our account and automatically distribute SMS.ac advertising to our address book list from Hotmail. However, I tried to give the fake password and they said they can well communicate with my account. For my opinion, they didn't check anything, just record our Hotmail account and password for their future use! Sound not good.
Dannial
Oak Park, Illinois
U.S.A.
Rip-off Report Investigation is complete: We note that with over 35 million registered members, there are only a mere 15 Rip-off Reports filed on the Company, which is an outstanding record. We commend the Company for asking us to look into these Reports with a sincere effort by the Company to satisfy any customer that might have fallen through the cracks. Not too sure what the problem could be with a money back guarantee?! With 35 million customers, and hundreds of customer service people working at the Company, we would think they would have a lot more complaints, but they don't. We all know how customer service people can be, remember they are human too :-) .
Investigation shows many of the comments made about the Company are ludicrous and were more than likely posted by competitors and should not be taken seriously. ALL BUSINESSES WILL GET COMPLAINTS, BUT HOW THOSE BUSINESSES HANDLE THOSE COMPLAINTS SEPARATES GOOD BUSINESS FROM BAD BUSINESS. As a matter of policy, when Rip-off Report is retained by a business to investigate independently and to publish our findings, we use every bit of information at our disposal to determine the truthfulness of the complaints against the company or individual... there are no guarantees as to the final outcome. Our final investigation shows that the company has demonstrated excellent customer satisfaction and has reasonably addressed all outstanding complaints. Anyone may contact me [email protected] with any questions or information. ..Also, the company has set up a special email address for those who may have a special refund request (although the regular refund procedures seem to be exemplary). The address is: [email protected]
CLICK HERE to read more about the company "Setting the record straight"
READ BELOW COMMENTS FROM SMS.ac REGUARDING THE POSTING BELOW...
SMS.ac does not send unrequested invitations. Registered SMS.ac members authorize SMS.ac to send invitations to self-designated contacts of their address book, in return for a number of daily free messages that can be used on SMS.ac. No invitations can be sent out, without the registrant first providing SMS.ac with a legitimate email account AND that accounts corresponding password By providing these, the new member is entitled to communicate with the invited member via daily allowances of free text messaging it's a win-win scenario. The registrant is able to invite all, some, or none of the contacts in their address book to sign-up at SMS.ac.
=====================
NOW TO THE ORIGIONAL REPORT THAT WAS FILED
=====================
SMS.ac, Inc. has sent email to me, the Email said they've sent the email on the behalf of my friend and asking to register. It's all fake. Even if you don't recognize the name of your invitor friend(Most you will not recognize)
The email said
"Don?t recognize the name above? Click the link above to learn more about the friend who invited you or to block future invitations."
The link will bring you to only register page. And in the register page they need you to give hotmail.com account number only(You can try other email server, it will ask you for hotmail.con again and again).
Then the suspicious asking HOTMAIL PASSWORD page will appear. They claim that they will help us to login to our account and automatically distribute SMS.ac advertising to our address book list from Hotmail. However, I tried to give the fake password and they said they can well communicate with my account. For my opinion, they didn't check anything, just record our Hotmail account and password for their future use! Sound not good.
Dannial
Oak Park, Illinois
U.S.A.
