Jeff
Arizona,#2REBUTTAL Individual responds
Sat, October 04, 2014
First of all, Joel was very misleading & lied in his complaint.....he FALSELY stated he lost his job three after he came to the dealership....NOT TRUE....He had lost his job prior to coming into the dealership to buy and falsely said he was employed on the finance application, had he said he was not working...I would have explained that we wouldn't be able to get him financing.
Secondly, he stated he was approved from our finance dept...NOT TRUE....we explained the terms of the financing, we offered him that day, but clearly explained it was subject to bank approval,
We do not sell financing ...we only offer it !!
Thirdly, Joel claimed that we sold his trade vehice/car and after we knew he couldn't get financed....how RIDICULOS is that.....anyone who ever bought a car know the process and clearly he is attempting to mislead the readers again !!
He did get his worthless trade vehicle, when he finally returned our Jeep, four weeks late, we never sold it...another LIE !! When Joel finally came clean about lying about being employed when he filled out the application, knowing he wasn't employed, we explained that he couldn't get financed unless he got a job. I did not hound, call, text & implore him ALL HOURS OF THE DAY again, NOT TRUE .
All I did was again explained that he needed to be employed to be eligible for financing and once he secured employment, as he said he had another job lined up, only then would the bank review his application again.
I explained he had very little time...several days to a week at most to get a new job/employment, he said he had a new job lined up and would call me as soon as he got the Good Word !! He did not call in that time frame and we had to chase him to get our Jeep back...4 weeks later !!
In closing, I would like to say that.....we all experince numerous situations in life which lead us to the old saying, there are ...TWO SIDES to Every Story....and I have had COUNTLESS POSITIVE REVIEWS & COMMENTS about my services....it's shame that if you google my name ONLY THIS ONE BAD REVIEW COMES UP !!!
You're right Mr Joel....what comes around ...truly does GO AROUND !!