- Report: #1272688
Complaint Review: Sony - Nationwide
Reported By:
niky11motorman -
Las Vegas, Nevada, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Sony
Nationwide, USA
Web:
www.sony.com
Categories:
Business Rating:
(0)
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Sony Manufacturing TV's that only last 2 years before they are junk Nationwide
I purchased a Sony 65" 3 D tv that at the time was a new model 26 months ago thinking it was of higher quality. In 2 hours time one night it developed horizontal thin lines going across the screen then darken on the left side of the screen. I have been in the electronics repair business for over 30 years and if properly made this would not happen. My research uncovered a number of other people have had similar experiences and it turned out to be the actual LCD screen goes bad making the tv economically repairable. This is unaceptable. You pay a premium price for a cheaply made product. During my investigation and troubleshooting I found the screen is actually made by Sharp. I did contact Sony customer service and was passed around to several departments with no satisfaction. Apparently no one who works there is authorized to do anything to satisfy a customers issues.
Don't waste your hard earned money on a Sony or Sharp TV. Buy a cheaper (((REDACTED))) and you can use the money you saved to fix it if it breaks in two years and still be ahead.
Shop (((REDACTED))) provides excellant trouble shooting and parts at reasonable prices.
