- Report: #1020699
Complaint Review: Source One Network Solutions - Madison Wisconsin
Reported By:
Fool_Apparent! -
Vancouver, Washington, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Source One Network Solutions
P.O. Box 5343 Madison, 53705 Wisconsin, United States of America
Phone:
6082226320
Web:
Categories:
Business Rating:
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Source One Network Solutions LLC Source One Network Solutions doesn't pay their Sub-Contractors Madison, Wisconsin
Tammy Krueger from Source One Network Solutions LLC called us on 8/10/12 with an emergency service call at a Golf Galaxy in a local mall (it was almost 4:30 on a Friday afternoon.) We agreed to the call for emergency rates and dispatched a technician immediately. We were to diagnose & repair a downed T1 circuit. Our technician arrived on site and fixed the issue by reinstalling the T1 at the demarc within a very short time on site.
On 8/13/12 we followed the companies instructions for on-line billing through their web portal.
On the morning of 8/17/12 we were offered and accepted a job at a local d**k's Sporting Goods. We accepted it and scheduled it for later in the same day. The job ended up taking several visits to get all of the issues addressed including installing some new cat 6 cabling that was added to the job after we started it.
Upon the jobs completion on 8/28/12 we again submitted our invoice through the on line portal.
We have made numerous calls, sent many e-mails & letters trying to collect on these two invoices and have as of 2/26/13 been unsuccessful. As of January a woman in A/P there claimed to be trying to get us paid but, we haven't been paid yet and I suspect that was just another of their scams.
If you decide to take work from them I'd recommend getting paid up front or just telling them you will do it & never showing up, because they probably aren't going to bother paying you anyway...
3 Updates & Rebuttals
Fool_Apparent!
Vancouver,Washington,
More Obfuscation & Underpayments
#2Author of original report
Thu, June 06, 2013
We received a partial payment on 4/15/13. $150 towards the Golf Galaxy invoice which was submited on 8/13/2012 by the way. Also on that check was $568.95 for the d**k's Sporting Goods job invoice which was submitted on 8/28/2012. The balance due of $694.41 remains open & due.
Your indication that payments were made is misleading. Payment was slightly more than half of what is due. Your multiple questions marks seem to indicate you believe you've paid this timely & are surprised at the posting. It took nearly 8 months for us to get half of our money.
There are unfortunately a lot of National Accounts that prey on the small local service providers like us & never pay or only pay small portions of what was agreed to. If your company isn't yet another of those we'd love it if you could get us the complete payment & offer a solution to not allow this issue to arise again.
Jack
Cable,Wisconsin,
Payment Make
#3REBUTTAL Owner of company
Thu, June 06, 2013
System Payments below! ????
| America's Phone Guys | PO Box 873279 Vancouver, WA 98687 | S-49575 | 3029 DIC S20288 | 8/14/2012 | $150.00 | 3658 | 10/9/2012 | ||||
| S-49923 | 0675 DIC S20321 | 8/29/2012 | $568.95 | 3658 | 10/9/2012 | ||||||
ZWallace
Vancouver,Washington,
United States of America
Source One Network Solutions 2/27/2013
#4Consumer Suggestion
Wed, February 27, 2013
I can assist you in collecting the money that is rightfully owed to your company from Source One Network Solutions, and anyone else in business that has failed to pay. "Google" Thrive Collection Services in Vancouver, WA for my contact information. Ask for Zack Wallace and best regards...
