;
  • Report:  #1262301

Complaint Review: Sportsmans Guide - Internet

Reported By:
Tom - Louisville, Kentucky, USA
Submitted:
Updated:

Sportsmans Guide
Internet, USA
Web:
www.sportsmansguide.com
Categories:
Tell us has your experience with this business or person been good? What's this?

They LIE about the "expected availability date" - this is not just poor communication with their suppliers, they will repeatedly claim a backordered item is expected to arrive in 1-2 weeks so they can dodge the FTC rules about items not expected within 21 days. Then when the "expected" date comes, they will just say the item is due in another week or two. Then when that date comes, they will give another date, and again it will be just a week or two out.  Most of their items are from Eastern Europe and China - the majority of those items come to the US by ship, not by air which is far more expensive.  So IF an item really was going to be in their warehouse in the next two weeks, it would have had to leave the supplier several weeks earlier and it would already been enroute. In that case the shipper would KNOW when the item was due to arrive at the port in the US and would know within a day or two, when the item would be arriving at the Sportsmans Guide warehouse.  The "expected availability" dates that Sportsmans Guide keeps inventing are not coming from any supplier or shipper, they are simply being made up to keep orders coming in while dodging the FTC rules about back ordered merchandise.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//