- Report: #942657
Complaint Review: Sprint - Internet
Reported By:
thomasr1950 -
, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sprint
Internet, United States of America
Phone:
Web:
www.sprint.com
Categories:
Business Rating:
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Sprint loss of discount Internet
In June of 2012 i bought 2 new Sprint phones & renewed my agreement. I did this based on the plan's pricing at that time. This was based on what my future bills would be. In July 2012 they took a 25% business discount away that i was not entitled to. I agree but it was a discount they were giving me so i didn't question it. In July they say they did a audit & did away with multiple discounts. I did not receive any notice of this until i inquired. Their mistake, not mine. Now they won't offset the loss of the discount and now my bill is more than i can afford. I can sell them my phones back EVO LTE's but i take a loss and buy new nonsmart phones. That is moving backwards, not forward. I can also cancel my insurance but between me & my wife we are on our 6th phones since the 1st 4 had to be replaced. I don't think it's wise to cancel the insurance since these seem to be non dependable phones. My state ATTY General Office can't help, Sprint Executive Offices told them no as well. I think this is a breach of agreement.
