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  • Report:  #499200

Complaint Review: SSC EXPRESS GOLD CARD - Internet

Reported By:
Sheryl Rice - Newhall, California, USA
Submitted:
Updated:

SSC EXPRESS GOLD CARD
www.expressgoldcard.com Internet, United States of America
Phone:
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

A few months ago a $9.95 debit appeared on my bank statement. When I tried to investigate the charge I called the customer service phone # provided to me by my bank. All I get when I call is a very long wait time and then a message to leave a message. I never get a call back and I dont even know how these people got a hold of my checking account number. This is wrong and I am quite sure illegal and these people should be held accountable for their actions. They need to stop and reimburse all the charges that have been deducted and any overdraft fees that have been incurred. I am now forced to close my checking account because once these people get your account # not even the bank can stop the debits. This is wrong and people need to be aware of this entity that calls itself a business. Times are hard enough as it is without having to deal with express gold card ripping you off.

EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E. According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days. If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges. Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent! DO NOT TAKE NO FOR AN ANSWER! Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get. And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state. Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth. If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form. CHARGES TO YOUR CREDIT CARD If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here. Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. And good luck Let us know how you do! ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com Rip-off Report PO Box 310, Tempe, Arizona 85280


1 Updates & Rebuttals

Top Tier Savings

Las Vegas,
Nevada,
United States of America
Express Gold Card is an independent advertiser and not associated with any cash advance web site.

#2UPDATE Employee

Wed, February 16, 2011



Express Gold Card is an independent advertiser and not associated with any cash advance web site.

Upon completion of your cash advance application, agreeing to your loan details and providing your e Signature to complete the process, the Express Gold Card offer is prominently displayed on an exit page under the heading “Visit Our Featured Advertiser”. Immediately under the heading in bold the following text is displayed. Beneath that the details of the price and offer are clearly and conspicuously displayed along with a link to Terms & Conditions for additional details.

In order to apply for the Express Gold Card you must take two affirmative actions. First you must click “Yes” that you want the offer and then you must click “Submit” in order to submit your information to the Express Gold Card for processing.

Your welcome email includes your offer details, your authorization and easy to follow information for canceling by phone and or email should you wish to discontinue the service.  Additionally, your billing statement each month provides our 800 number for your convenience.

All requests for refunds are handled promptly.

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