we wanted a profeshional cleaning of 0ur carpet and they took 15 min. and left saying they were done and the spot my wife asked about was a high traffic area so after they left the wife used are cleaner and got two tubs of filthywater after they said they cleaned it costing us 3 hundred and fifteen dollers plus they stretched some wrinkles out of the carpet so 2 hundred of that was for that so alot of good it does to hire a professional cleaning service if you have to clean it after they are done. i called them and told them what happened and they never called back so we are out 3 hundred and fifteen dollars for nothing dan