Hi,I was looking for a home warranty,found Stanly home warranty,in the Internet,I call them and got prices for 4 of my properties,they will promise you the they have the Bessie prices,and best services, I purchase,the warranty for all of my properties,this happened,last year in the middle of 2013,few months pass by,until one day I need their service,well,first ,I was told the I can do my work order request by phone,when this thing happened,I tried to call them,was no way to get in touch with them,I placed my work order,via e mail,they send you e mail back telling you that they received your reques,4 days later,you haven't hear from them ,or the repair man,you trying to contact them again,via email,theyn will never returned your calls,or your e mail,they just want your maney,and don't do any work for you,as right now ,Stanly home warranty, have 175 complaints file with the BBB,please be awere,do not make any business with this people,they are going to scam you,