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  • Report:  #193862

Complaint Review: Staples.com - Internet

Reported By:
- Milwaukee, Wisconsin,
Submitted:
Updated:

Staples.com
Staples.com Internet, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Staples.com is a huge ripoff. I received a defected merchandise. They did not resend me a new order when it was 30 days guaranteed. I ordered a specific item but they sent me the wrong item. I called them and resent the item back, they overcharged my credit account without my knowledge. I still ahve received the actual item.

anonymous

Milwaukee, Wisconsin
U.S.A.


4 Updates & Rebuttals

Logan

Manhattan,
Kansas,
U.S.A.
Right there with you!

#2Consumer Comment

Thu, February 19, 2009

I had a similiar situation as you. My items arrived broken. I returned them for an exchange for replacements of the same items. I checked my credit card report online and saw that they recharged my credit card for another $175.89 even though I had already paid for the items that I still don't have. At the moment I have double paid for the items and don't actually have them yet. They recharged my credit card they had on file even though I didn't authorize or approve those charges. It is illegal to just take money out of someones account without authorization and without providing a product or service. I had already paid for the items so they were not charging me for the items. I am filing a dispute with my credit card company and am looking into other legal recourse for them illegally taking money out of my account.


Logan

Manhattan,
Kansas,
U.S.A.
Right there with you!

#3Consumer Comment

Thu, February 19, 2009

I had a similiar situation as you. My items arrived broken. I returned them for an exchange for replacements of the same items. I checked my credit card report online and saw that they recharged my credit card for another $175.89 even though I had already paid for the items that I still don't have. At the moment I have double paid for the items and don't actually have them yet. They recharged my credit card they had on file even though I didn't authorize or approve those charges. It is illegal to just take money out of someones account without authorization and without providing a product or service. I had already paid for the items so they were not charging me for the items. I am filing a dispute with my credit card company and am looking into other legal recourse for them illegally taking money out of my account.


Logan

Manhattan,
Kansas,
U.S.A.
Right there with you!

#4Consumer Comment

Thu, February 19, 2009

I had a similiar situation as you. My items arrived broken. I returned them for an exchange for replacements of the same items. I checked my credit card report online and saw that they recharged my credit card for another $175.89 even though I had already paid for the items that I still don't have. At the moment I have double paid for the items and don't actually have them yet. They recharged my credit card they had on file even though I didn't authorize or approve those charges. It is illegal to just take money out of someones account without authorization and without providing a product or service. I had already paid for the items so they were not charging me for the items. I am filing a dispute with my credit card company and am looking into other legal recourse for them illegally taking money out of my account.


Logan

Manhattan,
Kansas,
U.S.A.
Right there with you!

#5Consumer Comment

Thu, February 19, 2009

I had a similiar situation as you. My items arrived broken. I returned them for an exchange for replacements of the same items. I checked my credit card report online and saw that they recharged my credit card for another $175.89 even though I had already paid for the items that I still don't have. At the moment I have double paid for the items and don't actually have them yet. They recharged my credit card they had on file even though I didn't authorize or approve those charges. It is illegal to just take money out of someones account without authorization and without providing a product or service. I had already paid for the items so they were not charging me for the items. I am filing a dispute with my credit card company and am looking into other legal recourse for them illegally taking money out of my account.

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