- Report: #372806
Complaint Review: Star Chrysler Jeep Dodge - Queens Village New York
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Star Chrysler Jeep Dodge
211-10 Jamaica Ave Queens Village, 11428 New York, U.S.A.
Phone:
718-4796200
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Star Chrysler Jeep Dodge The so called Rusted Fuel pump Queens Village New York
I brought my ram 2500 diesel to thier shop for repair (warranty) I also had a extended warranty .they called me &The other warranty comany and told use the work on the fuel pump was under dodges warranty then three days later I get a call that it is not due to rust in the pump I have told them from the beginning that I've had problems with the fuel system from2006 .they tell me it has to do with maintains.
When I ask what could I have done I get no Response .The truck is equiped With a alarm to tell you if water is in the system and it never goes on I asked to have it checked no response they have no answers how it happen but maintains So after paying for not one but two warranties I have to pay for the fuel pump repairs my self 3500+dollars.
I had my truck in the shop another shop 8/06 for a problem with fuel it was pouring diesel fuel from the motor area it took me 28 DAYS to get my truck back amouth or two later I brought to the dealer I perchased it from they flush the system at acost to me of over $600. So i still have no answers
The rusted pump
Cedarhurst, New York
U.S.A.
When I ask what could I have done I get no Response .The truck is equiped With a alarm to tell you if water is in the system and it never goes on I asked to have it checked no response they have no answers how it happen but maintains So after paying for not one but two warranties I have to pay for the fuel pump repairs my self 3500+dollars.
I had my truck in the shop another shop 8/06 for a problem with fuel it was pouring diesel fuel from the motor area it took me 28 DAYS to get my truck back amouth or two later I brought to the dealer I perchased it from they flush the system at acost to me of over $600. So i still have no answers
The rusted pump
Cedarhurst, New York
U.S.A.
2 Updates & Rebuttals
starcarsny
Queens Village,New York,
United States of America
Would like to make things right.
#2UPDATE Employee
Thu, January 27, 2011
After seeing this post during an unrelated search on the internet, Star Auto deceided to join so we could reply to your post and address your problem. I understand this happened quite some time ago but would like the chance to make things right by you.
Iwill review your case and claim if you contact me at the dealership and give me your name and vehicle's VIN #. Please call and ask for Fred.
Report Attachments
Robert
Buffalo,New York,
U.S.A.
A Record!
#3Consumer Comment
Mon, September 15, 2008
""So after paying for not one but two warranties I have to pay for the fuel pump repairs my self 3500+dollars. "" That must be a record for the most expensive fuel pump! Glad I have an F series truck!
