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  • Report:  #464471

Complaint Review: Stardoll.com - Los Angeles, California

Reported By:
- Orange, Florida,
Submitted:
Updated:

Stardoll.com
6525 West Sunset Blvd Los Angeles,, 90028 California, U.S.A.
Phone:
323-382-0630
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had an account on Stardoll, called Doinker_chic. I am skilled in photoshop and many fans of Stardoll.com made blogs. I said I would make them banners for a small payment. Everythin worked fine. I charge five stardollars and sent them the banner link on a tinypic.com.

If the person didn't like their banner, I would make them a new one for free. I never, ever cheated anyone out of the money. I've made banners for user members such as TopMedoll, Sarah_Sugarplum, Talia-87, Fionamcgonigle, and many more. They all got there image, and I got my stardollars. No problem. If the user didn't like the banner or wanted to change something, I did it for free.

Seeing that blogs are very popular for Stardoll.com I made my own. I made a blog, and did my little blogging. Some users on Stardoll.com wanted to write for my blog, one in particular. Her username is .Anorekticka. She was a writer for my blog for awhile. She recently posted a lik about a free dress but cleverly made it sound like if you clicked on the link, you could get the dress for free.

I am not quite sure how it worked, but it allwed her to hack the accounts. Stardoll blamed me for this act, but it wasn't me who posted, made and hacked those accounts! I was unaware that is was a scamming link. Stardoll unfairly terminated my account without looking into the matter. I have lost over $100 dollars paying for Superstar membership to this website. In this economy, over $100 isn't something to take lightly.

Lily Rose

Orange, Florida

U.S.A.



1 Updates & Rebuttals

Powellps91

Cleburne,
Texas,
USA
If you payed with Paypal... you can get you $ back!

#2Consumer Suggestion

Tue, January 08, 2013

I was getting constant charges from Stardoll for things we did not authorize and we were not on a recurring agreement. If you email to inquire with Stardoll about these charges, they will delete your account with no regard to all of the time and money already spent, nor will they refund you. They just tell you that you have  to start over. Very rude and horrible customer service! Well, I called Paypal (since all payments went through their portal). Paypal credited all the charges from last year since we had no product for what we purchased. Paypal said if Stardoll has enough complaints against them, they will no longer allow Stardoll to use their Merchant Services.

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