Powellps91
Cleburne,#2Consumer Suggestion
Tue, January 08, 2013
I was getting constant charges from Stardoll for things we did not authorize and we were not on a recurring agreement. If you email to inquire with Stardoll about these charges, they will delete your account with no regard to all of the time and money already spent, nor will they refund you. They just tell you that you have to start over. Very rude and horrible customer service! Well, I called Paypal (since all payments went through their portal). Paypal credited all the charges from last year since we had no product for what we purchased. Paypal said if Stardoll has enough complaints against them, they will no longer allow Stardoll to use their Merchant Services.