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  • Report:  #1039335

Complaint Review: Starrs Cars - Perry Ohio

Reported By:
angel_girl - madison, Ohio,
Submitted:
Updated:

Starrs Cars
RT 20 Perry, 44081 Ohio, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
My Mother needed to buy a car. 

I told her that my husband and I would meet her at Starr's Cars in Perry so my husband could check out the vehicles to see which ones were mechanicly sound....

She was already on a test drive when we had arrived.   

Now she had told Jason or who ever the owner is,   that her son in law was coming to look at the cars she liked  before she was going to purchase one.....So he con'd  her into giving him a deposit in CASH BEFORE we got there.  

And of course her being older and nieive she gave him 500 dollars in CASH and then when my husband looked at the car she had test drove he told her NO WAY, it's junk not to buy it.  

So she started to look at other vehicles and the owner told her that the 500 dollars was only good for that car she test drove!!!    That she would loose that deposit and  have to pay him another deposit for anything else.   And HE WOULDNT GIVE HER MONEY BACK!!!!! 

So my husband and I went inside to try and talk to him and he had someone else come to tell us that they were calling the police if we didn't leave so my husband said good that we want to talk to them so we can tell them how he just stole 500 dollars from my mom. 

We ended up leaving the car lot after awhile and went straight to the police but since she paid in CASH and had NO RECIEPT , and or CONTRACT that there is not any proof , but they could go talk to him.  Which they did go and talk to the owner and of course he lied and said she put down a deposit for a car for him to hold just for her and now she doesnt want it and by law he could keep it.

but that wasnt the case and without any reciept  and or contract there was NOTHING she could do.

So that's the type of business he is running.  Taking advamtage & money from ANYONE he CAN!!!!!



1 Updates & Rebuttals

Starr's cars & trucks, inc.

Painesville,
Ohio,
Starrs Cars has been in business since 1998. Based on reputation.

#2REBUTTAL Owner of company

Mon, April 01, 2013

I regret that a complaint has been filed against Starrs Cars on this website.  Since all complaints are taken seriously, I will reply to the allegations being made against my company.  First, I believe the report filed is completely false and has NO basis in truth. 

Starrs Cars has NEVER in it's 15 years in business refused to provide a receipt to a customer for a cash payment or deposit.  We would not be in business if we refused to provide receipts to our cusomers for cash transactions!

Secondly, we do not take advantage of the elderly.  A large portion of our business is from referrals through family and friends that have purchased from Starrs Cars.  I am curious to know why the author suggested that her mother come here to purchase a vehicle.  Perhaps it was because she had heard we have a good reputation!

Lastly, I want proof of the police report that was filed when we called them to have the customer removed or when the customer went to the police after leaving Starrs Cars.  There has never been any law enforcement officer in my office claiming we took $500 from a customer and refused to give it back or provide a receipt for the cash.

I find it VERY suspect that there is absolutley no documentation or proof of any of the allegations in this complaint. 

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