Brenda
Sandy,#2Consumer Comment
Sun, December 04, 2005
Buster, Unlike you Buster (a.k.a. Robert Youngblood II, "mechanical engineer", second year medical student, paralegal, roofing contractor, tool, etc.), I can read, spell, and write a complete sentence. According to Lynda's complaint, she states that "not more than a few months later" she experienced brake problems which nearly resulted in a disaster - not to mention the problem she noticed pulling out of your shop. I think it is safe to say that "a few months later" means 3 to 4 months later not a year. I think it is also safe to say that you and your minions did not perform a test drive, again. Where is the professionalism? After reading what you wrote, I will never take my car to "Sterling Automotive" in Sandy, Utah. I find it amusing the way you attack numerous people who have filed complaints against you. A common theme for you is to criticize a persons size, intelligence, and "english" skills without actually knowing that English is spelled with a capital E.... After reading all of your rebuttals, it is obvious to me that you do not understand the basics when it comes to reading, writing, grammar, or spelling. I recommend you take a basic English class at a local community college before attempting to criticize another person's English skills. As for the size thing, I will bet there is some kind of compensation issue you are dealing with. As for automotive knowledge, your words speak volumes. Like another responder to the numerous complaints filed against Robert Youngblood and Sterling Automotive, I recommend that anyone who has had a problem with this ogre file a complaint with the Attorney General (Consumer Protection Agency) of Utah. Also, the Better Business Bureau of Utah is a resource for information regarding "Sterling Automotive" - not to mention the numerous complaints filed against them on this web site. Disgusted,
Buster
Sandy,#3UPDATE Employee
Mon, September 12, 2005
When your mom came in to pay you bill even though you are in your mid 30's if your a day , I told you we don;t have any warranties for a year and it was you warping your rotors anyway. Where is your reciept Lynda ? Don't you know how to read ? The warranty is there in plain english for you and anyone else thats interested!You said you drove to Park city every day and came down parley's canyon everyday. Gee , do you think that might have something to do with-it!!!!!!! Here is a suggestion , before you come in to any shop screaming and yelling ,making a general nuisance of your self, read the WARRANTY!!!!!!!!!!!!!!!!!!