- Report: #1218861
Complaint Review: straight talk - Nationwide
Reported By:
pissed off American -
Myrtle Creek, Oregon, USA
Submitted:
Updated:
-
Author Confirmed
Why?
straight talk
Nationwide, USA
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straight talk Track phone Verison wireless 3gb limit is cut by a third... everywhere Nationwide
Staight talk
The phone i have is 4g
The phone is equipt with a calculator of the data i use
Two months now ..iv had my data slowed to dial up speed..
I call an ask why
After a long drawn out setion of them confirming me an wanting me to call from another phone.. wanting me to reset .my phone..
No they tell me ive uses more than three gb an they slowed it down..
I explain i used 1 gb according to the in phone calculation
That leaves a two gb differance???
I tell them its there phone they sold me
Why would the phone lie about the usage
They say it does lie an there correct
This goes bac an forth with them convinced theres is correct an there not giving the speed back..
This happened for two months .the first month i was lisning to pandora
The second time My niece used it an mite have used more than i
I only go on cl
I gb is way off from 3gb
Today my phone says 1.2 gb
611611 text usage says 3.32
How can this be off this much..?
This means im getting 1gb for my 45$ monthly fee
Will someone please verify as to this equation with there phone
An if im wright then there should be a class action suit for this
The hole of America is being riped off by walmart verison trac phone an straight talk ....!!!!!
2 Updates & Rebuttals
over ten minute to open julie's link for
#2Author of original report
Mon, March 30, 2015
To julie who works at strait talk custumer service
I cant open ur link
With my DIAL - UP speed service
I gave up after 5 min its was only 1/4 the way open .
Its killing my battery
I tried to open your link from the other rip-off complaints of ST, TP, VW
After a long wait it went to a blank page..
Not sure who julie works for with no last name or a CS email address or any other
Varifiable info.......
Great rebuttle strait talk.... Track phone..... Verison...... walmart...?????
Now . Walmart an these friends are intraducing another phone service
Share phone or something its called
Great way to get more $$$$ from americans
TF01
Florida,USA
straight talk Track phone Verison wireless 3gb limit is cut by a third... everywhere
#3UPDATE Employee
Mon, March 30, 2015
Hi,
This is Julie and I work with Straight Talk Wireless. I read your post on this blog and we are sorry for the inconvenience. Let us help you. For further assistance, please send me an email to [email protected] or you can chat with us live @ http://bit.ly/16DrgbW. Thank you.
Julie
Straight Talk Wireless
