- Report: #532963
Complaint Review: STRAUSS DISCOUNT AUTO - Brick New Jersey
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STRAUSS DISCOUNT AUTO
718 Route 70 Brick, 08723 New Jersey, United States of America
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STRAUSS DISCOUNT AUTO Over charging for a tire. Then the extra fees. Brick, New Jersey
Last night around 5:45pm I had a flat tire. When I placed the dounut tire, it was flat also. So I took it to Strauss (It is across the street from where I live). I ask the person behind the counter. "How Much for a tire" The person response is "The tire is around $60. So I say OK. (The only problem is that the computer system in their store was down).
Now I call back this morning and I am charges over $115 for the tire.
So I asked the manager and said "Because you have a Mercury Tracer, the other tire would not fit. (Tires come in standard sizes) What a bunch of Hog wash.
They even give me a "road hazard" insurance I had to pay for.
1) I never asked for it. Never signed for it. Until I had to pay up for it.
2) I asked for the $60 tire not the $89 tire. Then labor, parts fee, steam fee. and about 20 other charges on to change the tire. Do not forget the balancing of the tire.
So if this was not an emergency, I would have called AAA and get towed to my father's Guys to fix the car.
Strauss is the WORST when it comes to saving money.
and living in New Jersey is all new tire tax, sales tax, disposal fees and so on. (NOT STRAUSS fault on that one).
Then they wanted to "Check the Brakes, check for allignment. (that was done last year).
If this was not an emergency, Strauss Auto will NEVER have my business ever again.
