- Report: #545540
Complaint Review: Strauss Discount Auto - parlin New Jersey
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Strauss Discount Auto
Rt. 9 Gateway Shopping Center parlin, 08859 New Jersey, United States of America
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Strauss Discount Auto Terrible Repair Shop parlin, New Jersey
Had a water pump put in my vehicle at the Old Bridge
location. They misdiagnosed the
problem (it was not the water pump).
One year and less than 10,000 miles later, I had an antifreeze leak and
broke down. I had the nearest
repair shop fix it. It turned out
to be, the WATER PUMP and a new one was put in. According to Strausss receipt, the pump had a lifetime
warranty and Strauss would replace or refund the part at their discretion. They wanted to give me a new pump and
not a refund or store credit. Issue
still not resolved. DO NOT LET
THEM DO ANY REPAIR WORK. Use them
for maintenance work only if necessary (i.e. oil changes, wiper-blades,
battery, etc.)
