- Report: #1432819
Complaint Review: Strong Current - Pacoima California
Reported By:
Carole -
MURRIETA, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Strong Current
13507 Van Nuys Blvd., #4701 Pacoima, 91331 California, United States
Phone:
716/330-1335
Web:
N/A
Categories:
Business Rating:
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Strong Current Said the the antennas were returnable and refundable if unsatisfied. However, no service tech is available to assist! Since the antennas fo not work in my area, I would like to return them! Pacoima California
On February 16, 2018, I ordered 5 HDTV antennas, for my home, in order to reduce my high cable bill. The next day, I got a call from an unknown person saying my card and order had not processed properly and asked for my card number. Since I didn't know this person, I told him to cancel the order, and I would decide whether to reorder or not. Within a week, I received the ordered antennas.
This weekend, March 4, we hooked up the first antenna. The only thing we could receive, via the antenna, was several Chinese, Japanese and Spanish speaking channel and infomercials, and a few standard channels, which were extremely snowy. This was with the antenna, in the middle of the room! With the antenna on the north wall, we pulled only one (1) snowy channel.
I need to return the antennas for a refund! However, when I called, I got a recorded message asking me to push this number or that according to a menu. When I got to the final button, for the return/refund department, no one was available to take my call (at 10:20 a.m. on March 6). Even though the number comes up as New York, someone should be in the office! The physical shipping address is in Pacoima, California! What gives???
