- Report: #1479254
Complaint Review: StubHub - San Francisco California
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Author Confirmed
Why?
StubHub
199 Fremont Street Floor 4 San Francisco, 94105 California, United States
Phone:
1 (866) 788-2482
Web:
www.stubhub.com
Categories:
Business Rating:
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StubHub StubHub would not refund my $200 USD purchase after i proved that I was the victim of false ticket adversiting San Francisco California
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I feel COMPLETELY ripped off after making a recent ticket purchase with StubHub! The 'Section' area of the description and ticket receipt said '3 Day General Admission'. When I read this I thought I was buying a 3-day pass to this event. I just spent $200 USD on a one-day event ($260 CAD) for tickets that cost $99 for one-day on the official Movement, (event website) presently. I called and asked for my money back and was denied by an incompetent Customer Service Rep that would not reasonably admit that the description that was advertised was manipulatively created to look like a 3-day pass. There is NO VALUE in spending twice the amount for an event that is not sold out. I make sure to tell all of my friends, colleagues, and family to never use your fraudulent company again!
For a VC backed silicon valley tech giant your cheap overseas customer service shows the gross hubris of your organization. You scumbags should be employing Americans, and this is coming from a Canadian. Disgusting.
