- Report: #1176376
Complaint Review: sumner rv of bonnylake - bonneylake Washington
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Author Not Confirmed
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sumner rv of bonnylake
21803 sr 410 e bonneylake, 98391 Washington, USA
Phone:
253-8809497
Web:
sunsetrv.com21803
Categories:
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sumner rv of bonnylake sold a 2004 southwind motorhome with a bad motor bonneylake Washington
i bought a used 2004 fleetwood southwind 37c motorhome from sunset rv in aug
2014 i was told that the class A coach would be ran thru there service dept when i picked it up
from sunset's service drove five mi home and parked my new rv in my rv lot space and the
next two weeks it sat there and then we had a death in our family so we decided to take
the motorhome to spokane wa.
We got 18 mi out of town and started up the tiger mounain grade about half way the motorhome
lost power & the oil light came on and started smoking then it overheated because the hose
clamp was never tightend and the engine is totatly burned up, called sunset rv they told
me to have it towed to auburn chevy dealer and we did what they asked, the dealer
told us that the cause was that the hose clamp was blown off from radididtor due to hose clamp
was louse and seased oil pump and runend the engine stated on dealers bill.
my next step was to have motorhome towed to my home and park it, i have paid
1,291.76 in towing and fees and insp fees, i have contacted vic at the dealership i bought
this moterhome from and asking what they are willing to do to take care of this mater
and after the fifth call sunset rv will not call me back or respond in any way about my
concerns. i spent 65,800.00 on this motorhome and i feel that the people at sunset rv
took my money and knowingly sold me a motorhome with a bad engine and there
service dept did not do there job when pdi was done before dilivery of my motorhome
and im asking & demanding that they put in a brandnew engine in my motorhome
at there expence, because with 22000 mi on the od this should never had happend
and i never signed anything saying i bought this motorhome as is or with no waranty
i have been trying to get ahold if phil the owner of sunset chevy and sunset rv as
the owner of this co in sumner Wa. he will not call me and will not take my calls
to discuss this matter, the engine with install cost is 12,000 dollors and we will
be filling a law suit by sep/30th 2014 to take sunset chevy and sunset rv to a
court of law to let a judge decide this case inless sunset rv takes care of my
engine and all costs incured by me before this date stated above.
Im just going to say this about my expreiance with this co.
Bewhere of what they say and have your rv checked out by a cirt rv tech before
you put you name on anything plus if you have a problem with sunset chevy
or sunset rv expect the same treatment that i have recived from this co.
