Complaint Review: Sun Country Travel Club - Carrollton Texas

I was hired under the impression I would be an Administrative Asst. Instead I was one of the girls at the front desk. from the start it was pretty shady. I was told by the salesman, even the managers and owners to lie on the phone about whether they were there or not. The rule was after the sale was made all the calls went to the most high up manager that was there. This was so they could pressure you into keeping the package. The reason they wouldn't get back to you was because the sale was returnable for 3 or 5 days, and if you couldnt get ahold of someone you obviously couldnt return it. The only other way was to overnight it by the required date. The BBB schpiel, was even told to the front desk employees to keep us comfortable with our positions. They explained the free trips to us, and made no qualms about the fact that they weren't free at all. The "returnable" $100, the taxes. I really didnt have a problem with the taxes because you pay taxes on everything there is out there, so that wasnt surprising. The other rule was if you didnt purchase, you werent worth their time of day, same went for people who returned. The "questionnaire" was to see if you qualify. You had to be a married or coupled person, you both have to be there. They/you had to make at least 40G's a year. Sorry poor people. Also single men werent allowed in because statistically they wont take trips by themselves. (Sex discrimination!) No children were allowed because they disrupt, and the parents wouldnt then pay attention. In the end, I was told I was fired for looking for a new job. But the week before I had complained about the site sales manager for being sexist, and being totally unreasonable. I am so sorry for ever even working there. This is NOT an apology from the Sun Country Travel, Four Seasons Travel, Corporate Travel Plus, or any of the other names they use. There should be some serious action against them AND the marketing companies they use.

Did you use your credit or debit card for the transactions? If so, contact your financial institution immediately to make sure the allowed timeframe for a dispute has not expired. What they will most likely need from you is a VERY specific letter (and copies of all documents you may have been given by these scum bags) explaining exactly what you were told you were giving your account information for, any information they left out (specifically- did they dail to properly disclose any terms/conditions? This is vital, especially if you signed no documents binding you to any agreements with them). You will also need to detail all attempts you have made to resolve the issue with the merchant (details of verbal correspondence, copies of letters or emails, if applicable). Best of luck to you.

Did you use your credit or debit card for the transactions? If so, contact your financial institution immediately to make sure the allowed timeframe for a dispute has not expired. What they will most likely need from you is a VERY specific letter (and copies of all documents you may have been given by these scum bags) explaining exactly what you were told you were giving your account information for, any information they left out (specifically- did they dail to properly disclose any terms/conditions? This is vital, especially if you signed no documents binding you to any agreements with them). You will also need to detail all attempts you have made to resolve the issue with the merchant (details of verbal correspondence, copies of letters or emails, if applicable). Best of luck to you.

Did you use your credit or debit card for the transactions? If so, contact your financial institution immediately to make sure the allowed timeframe for a dispute has not expired. What they will most likely need from you is a VERY specific letter (and copies of all documents you may have been given by these scum bags) explaining exactly what you were told you were giving your account information for, any information they left out (specifically- did they dail to properly disclose any terms/conditions? This is vital, especially if you signed no documents binding you to any agreements with them). You will also need to detail all attempts you have made to resolve the issue with the merchant (details of verbal correspondence, copies of letters or emails, if applicable). Best of luck to you.

Did you use your credit or debit card for the transactions? If so, contact your financial institution immediately to make sure the allowed timeframe for a dispute has not expired. What they will most likely need from you is a VERY specific letter (and copies of all documents you may have been given by these scum bags) explaining exactly what you were told you were giving your account information for, any information they left out (specifically- did they dail to properly disclose any terms/conditions? This is vital, especially if you signed no documents binding you to any agreements with them). You will also need to detail all attempts you have made to resolve the issue with the merchant (details of verbal correspondence, copies of letters or emails, if applicable). Best of luck to you.